Rhode Saint Fleur
HAITIAN CREOLE TRANSLATOR & CUSTOMER SUPPORT
Salisbury,Maryland
Summary
Compassionate and bilingual Healthcare Support Specialist with over a year of experience providing medical interpretation, customer service, and administrative assistance. Fluent in Haitian Creole and English, with a proven track record of supporting limited English proficient (LEP) clients in healthcare and community outreach settings. Adept in HIPAA compliance, EHR systems, and cross-cultural communication. Currently pursuing a degree in Radiologic Technology. Eager to contribute patient-centered support in clinical environments.
Overview
6
6
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Translator & Interpreter – Haitian Creole/English
Community Health Outreach
05.2023 - Current
- Translated educational materials, forms, and outreach content for community health initiatives
- Provided live interpretation at legal aid events, vaccine drives, and public health forums
- Maintained high translation accuracy while preserving cultural context
Haitian Creole Interpreter
Chesapeake Health Care
05.2023 - 08.2024
- Delivered accurate in-person, phone, and video interpretation for Haitian Creole-speaking patients
- Assisted patients with appointment scheduling, insurance discussions, and medical instructions
- Ensured HIPAA compliance and upheld interpreter code of ethics in all interactions
Volunteer Support Assistant
Tidal Health
01.2019 - 01.2020
- Supported bilingual communication at community events and service programs
- Developed organizational and interpersonal skills in client-facing environments
Education
Associate of Applied Science - Radiologic Technology
Wor-Wic Community College
Salisbury, MD 05.2001 -
High School Diploma -
James M Bennett High School
Salisbury, MD 05.2001 -
Skills
- Language Services: Medical & community interpretation, translation accuracy, tone preservation
- Healthcare Support: Patient education, scheduling, insurance communication, confidentiality
- Technical Skills: Microsoft Office Suite, EHR systems, Zoom, Teams
- Soft Skills: Culturally sensitive, adaptable, time management, interpersonal communication
Certification
HIPAA & Confidentiality Training - Completed
Timeline
40-Hour Medical Interpreter Training – In Progress
12-2025
Familiar with ATA, IMIA, and CCHI interpreter standards
06-2024
HIPAA & Confidentiality Training - Completed
09-2023
Translator & Interpreter – Haitian Creole/English
Community Health Outreach
05.2023 - Current
Haitian Creole Interpreter
Chesapeake Health Care
05.2023 - 08.2024
Volunteer Support Assistant
Tidal Health
01.2019 - 01.2020
Associate of Applied Science - Radiologic Technology
Wor-Wic Community College
05.2001 -
High School Diploma -
James M Bennett High School
05.2001 -
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