Summary
Overview
Work History
Education
Skills
Timeline
Generic

Flovins Saintvil

Interpreter
Lehigh Acres

Summary

Dynamic bilingual professional with extensive experience as a Haitian Creole Interpreter at Educational Cultural Complex, excelling in cross-cultural communication and real-time interpretation. Proven ability to enhance client support through accurate translations and cultural insights, while demonstrating strong teamwork and adherence to safety standards in diverse environments. Proficient in interpretation and client engagement.

Overview

7
7
years of professional experience

Work History

Haitian Creole Interpreter

Educational Cultural Complex
01.2023 - Current
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Offered language instruction to help clients improve language skills.

Ground Service Agent

Ground Services International Inc.
08.2018 - 09.2022
  • Upheld company standards of excellence by consistently delivering outstanding customer service and maintaining a professional appearance while on duty.
  • Maintained strict adherence to safety regulations while operating ground support equipment such as tugs, belt loaders, and pushback tractors.
  • Assisted in training new team members on the proper procedures and best practices to ensure consistency in service quality across all staff.
  • Demonstrated strong teamwork skills by collaborating with colleagues to achieve common goals while maintaining professionalism at all times.
  • Collaborated with airline personnel to facilitate smooth operations between various departments including ticketing, ramp services, and maintenance teams.
  • Contributed to a safe working environment by adhering to company policies and federal aviation regulations during all ground service tasks.
  • Provided exceptional customer service during boarding and deplaning processes, guiding passengers to their respective seats or gates.

Education

Bachelor of Arts - Liberal Arts And Sciences

California State University Northridge
05.2001 -

Skills

[Language] fluency

Cross-cultural communication

Fluent bilingualism

Client support

Written document translation

Language proficiency

Interpretation

Proficiency words and Excel

Timeline

Haitian Creole Interpreter

Educational Cultural Complex
01.2023 - Current

Ground Service Agent

Ground Services International Inc.
08.2018 - 09.2022

Bachelor of Arts - Liberal Arts And Sciences

California State University Northridge
05.2001 -
Flovins SaintvilInterpreter