Fabienne Guerrier
Conyers,GA
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations. Experienced in Interpreting in person and over the phone from English to Haitian Creole and vice versa.
Overview
9
9
years of professional experience
Work History
Haitian Creole Interpreter
Yanez Interpretation Services
02.2022 - Current
- Provide in person simultaneous and consecutive interpretation in social, medical, legal and educational settings
- Provide over the phone interpreting in social, medical, legal and educational settings.
Finance Coach/ Independent Contractor
PFS Investments Inc
04.2019 - Current
- Educate families how to earn more income, become properly protected, debt free and financially independent
- Assist in providing life insurance, car insurance, home insurance, business insurance...
Customer Care Representative
Incomm
11.2017 - 04.2018
- Provided customer service for French speaking customers.
- Answered inbound customer service phone inquiries related to InComm financial service cards in accordance with the Financial Services Customer Service Manual; or related training material.
Medical Administrative Assistant
ENT & Voice Care of Atlanta
02.2017 - 07.2017
- Communicated with patients, families, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of accounts
- Provided other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.
Billing Specialist/Floater
Caduceus USA
03.2015 - 11.2016
- Reviewed and verified the accuracy of charges, including dates of service, services provided, location, supporting clean stream of revenue.
- Served as billing department liaison, communicating with cross-functional teams to reduce billing errors in support of revenue collection goals.
Education
Master of Science - Exercise Science
Life University
Marietta, GA01.2011
Bachelor of Arts - Biochemistry
Regis College
Weston, MA01.2006
Skills
- Interpersonal and written communication
- Data entry
- Strong verbal communication
- Skilled in Microsoft Office programs
- Fluency in Haitian Creole and French
- Interpreting
Timeline
Haitian Creole Interpreter
Yanez Interpretation Services
02.2022 - Current
Finance Coach/ Independent Contractor
PFS Investments Inc
04.2019 - Current
Customer Care Representative
Incomm
11.2017 - 04.2018
Medical Administrative Assistant
ENT & Voice Care of Atlanta
02.2017 - 07.2017
Billing Specialist/Floater
Caduceus USA
03.2015 - 11.2016
Master of Science - Exercise Science
Life University
Bachelor of Arts - Biochemistry
Regis College
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