Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhodes Hickey

Centennial,CO

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining service delivery at Discount Tire. Excelled in customer relationship management and workflow coordination, demonstrating innovative solutions and teamwork. Achieved significant improvements in client service efficiency, leveraging detail orientation and creative strategies for impactful marketing and service outcomes. Dedicated and professional, with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Marketing Coordinator

Hirsch Construction LLC
04.2024 - Current
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.


Service Coordinator

Discount Tire
08.2023 - 05.2024
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.

Lifeguard

Perfect Pools
05.2022 - 08.2022
  • Monitored safety of guests in and around swimming pool.
  • Upheld hygiene standards in pool and surrounding area.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Provided friendly customer service to guests and addressed concerns.

Education

Business Administration - Business Administration

Pima Community College
Tucson, AZ
05.2026

High School Diploma -

Cherry Creek High School
Greenwood Village, CO
05.2023

Skills

  • Customer Service
  • Event Planning
  • Teamwork and Collaboration
  • Detail Oriented
  • Workflow Coordination
  • Team Leadership

Timeline

Marketing Coordinator

Hirsch Construction LLC
04.2024 - Current

Service Coordinator

Discount Tire
08.2023 - 05.2024

Lifeguard

Perfect Pools
05.2022 - 08.2022

Business Administration - Business Administration

Pima Community College

High School Diploma -

Cherry Creek High School
Rhodes Hickey