Rhodesia jackson

• Helped customers find specific products, answered questions, and offered product advice.
• Assisted customers in finding merchandise and answering product questions.
• Processed transactions accurately using point-of-sale systems.
• Issued receipts, refunds, credits or change due to customers.
• Maintained organized sales floor by restocking shelves and arranging displays.
• Received merchandise shipments from delivery trucks.
• Processed incoming merchandise in backroom for inventory management.

Supervised and trained a team of 10 employees.

Handled customer escalations and conflict resolution.

Assisted customers with merchandise selection and complaints.

Upsold products and made recommendations based on customer needs.

Supported inventory, merchandising, loss prevention, and store presentation.

Maintained displays, replenished inventory, and supported merchandising.

Managed daily opening/closing and register operations.

Processed payments, refunds, credits, returns, and exchanges.

Trained new employees and cross-trained in registers, customer service, and stocking.

Used sales reports and customer feedback to make the store better