Davianna Russell
Marshalls & HomeGoods
Seattle,WA
1
Language
1
Certification
4
years of professional experience
Reliable early-career professional with experience in retail sales, admissions, and guest service. Skilled in customer support, POS transactions, cash handling, and merchandise organization. Known for teamwork, quick problem-solving, and maintaining efficient daily operations.
Work History
Sales Associate
2 Months- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Retail Sales Associate
10 Months- Assisted customers with product selection, styling recommendations, and fitting room support.
- Supported inventory counts, stockroom organization, and timely merchandise restocking.
- Replenished merchandise and maintained organized sales floor displays aligned with store standards.
- Resolved customer concerns promptly while maintaining professional, service-focused interactions.
- Collaborated with team members to complete opening, closing, and recovery tasks efficiently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Admission Associate
6 Months- Processed ticket sales and admissions transactions accurately at guest entry points.
- Verified season passes, vouchers, and reservations for smooth park access..
- Resolved admission discrepancies while maintaining courteous, efficient guest service.
- Supported daily opening and closing procedures for admissions operations.
- Coordinated with front gate staff to maintain organized guest flow.
- Monitored entrance lines and directed guests to appropriate service locations.
Intern
5 Months- Supported transit planning staff with research, data entry, and document preparation.
- Assisted in updating schedules, route materials, and internal reference files.
- Prepared summaries and reports using Microsoft Office tools and shared databases.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
High School Diploma
Skills
POS system operation
Cash register operation
Cash handling
Retail store operations
Multi-tasking
Customer support
Merchandise replenishment
Sales transaction management
Adaptable work availability
Transaction processing
Customer service
Flexible schedule
Certification
Food Handlers Certification
- Jully 2026- July 2028
Languages
English
Professional Working
Timeline
Sales Associate
Marshalls & HomeGoods
08.2026 - CurrentRead More
Retail Sales Associate
Nordstrom Rack
09.2025 - 07.2026Read More
Admission Associate
Wild Waves Theme & Water Park
05.2024 - 11.2024Read More
Intern
King County Metro
07.2022 - 12.2022Read More
Federal Way Senior High School
High School Diploma
Read More