RHONDA A. RAMPERSAUD
Queens Village,USA
Summary
Dynamic administrative professional with extensive experience at Blondie’s Tree House, excelling in staff management and reception operations. Proven track record in supply chain management, achieving significant cost savings. Adept at data entry and fostering strong client relationships, ensuring efficient office functionality and exceptional service delivery.
Overview
15
15
years of professional experience
Work History
Receptionist/Administrative Support
Blondie’s Tree House
Mamaroneck, USA
01.2017 - Current
- Managing front desk on a daily basis and perform a variety of administrative and clerical tasks.
- Managed the front desk daily and performed various administrative and clerical tasks.
- Navigate employees with family leave 401K enrollments | Request.
- Provide Clients | Employees with company certificate of insurance for project sites.
- Contact vendors for product information and make recommendations regarding items based on data.
- Assisting the Accounting department with Receivables, Collections, Billing, and sending monthly sales reports.
- Handling all companies - Mobile and Landline phones
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Received and routed business correspondence to the correct departments and staff members.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submit purchase orders to maintain stock levels.
- Oversaw inventory materials monitoring, requisitions, and supply restocking.
- Maintained consistent and efficient flow of human resources information throughout departments by updating the corporate intranet.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with tasks daily.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Receptionist/Administration Assistant
Machinery Corporation of Guyana CAT
Georgetown, Guyana
01.2012 - 01.2015
- Complete an assortment of routine tasks that are vital to the smooth operation of the office.
- Manage reception area and greet visitors as they arrive, while handling all media and public relation inquires
- Served as the main contact person for all outside customer needs
- Maintain office operations by following policies and procedures; reporting needed changes; keep office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expedition orders for supplies (as I saved the company over $100,000 GYD over a period of one month)
- Prepare cover letters for documents and invoices for customers
- Coordinate company events and business functions for both employees and customers
- Assisted the Human Resource department with recruitment schedules and finding suitable applicants for vacancies within the company
- Filled in for one month as the Marketing Assistant
- Served as the Vice-President of Public Relations for 2 years and an active member of MACORP Toastmasters Club
Customer Service Representative/Receptionist
Avon Guyana District Office
Georgetown, Guyana
01.2011 - 01.2012
- Provide administrative office responsibilities to increase the company’s client base and operational efficiency.
- Assisted with the recruitment of Avon Representatives by scheduling appointments and proving general information about products and services offered.
- Documented and distribute all queries and complaints to be sent to the general manager and the district manager.
- Maintained excellent customer relations and developed customer rapport.
- Expedite representative orders as well as educated representatives on how to place their own orders to Atlanta, GA on a daily basis. Sent credits and complaints to Atlanta for missing and damage products.
- Ability to follow instructions well and make decisions with no supervision.
- Distribute Avon brochures balancing and overseeing daily sales
Education
Business -
College of Professional Studies
Georgetown, Guyana01.2005
Secondary School -
Patentia Secondary School
Georgetown, Guyana01.2004
Skills
- Staff management and administrative support
- Reception desk operations
- Supply chain and inventory management
- Data entry and bookkeeping
- Meeting preparation and expense reporting
- Office equipment operation and multi-line telephone systems
Timeline
Receptionist/Administrative Support
Blondie’s Tree House
01.2017 - Current
Receptionist/Administration Assistant
Machinery Corporation of Guyana CAT
01.2012 - 01.2015
Customer Service Representative/Receptionist
Avon Guyana District Office
01.2011 - 01.2012
Business -
College of Professional Studies
Secondary School -
Patentia Secondary School