Rhonda Armistead
Monroe,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with administrative tasks within HR, such as managing employee records, benefits administration, and compliance. Utilizes effective communication and organizational skills to support HR initiatives. Knowledge of HR software and best practices ensures streamlined operations and policy adherence.
Highly communicative Payroll Specialist promoting more than 17 years of expertise in auditing payroll data and processing garnishments. An action-oriented professional with skills in ADP processing and UKG prcessing. Offering talents in cultivating lasting relationships, resolving issues quickly, and identifying mistakes on time sheets.
Overview
24
24
years of professional experience
Work History
Payroll Specialist
Tucker Door & Trim
Monroe, GA
05.2007 - 09.2025
- Processed payroll for over 280 employees using ADP Workforce/UKG, ensuring accuracy and timely disbursement. Approximately 225 were hourly weekly paid employees and 60 were salaried semi-monthly employees.
- Coordinated with finance to ensure proper cash flow management for payroll disbursements, maintaining company financial stability.
- Collaborated with HR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.
- Streamlined year-end tax reporting process, ensuring timely issuance of W-2 forms and minimizing errors through meticulous record-keeping.
- Improved employee satisfaction with timely and accurate payroll processing, addressing inquiries and resolving issues promptly.
- Oversaw accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Audited timesheets and payroll records for accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Generated reports to track employee time and attendance.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained compliance with federal, state, and local regulations regarding payroll taxes and employee benefits.
- Assisted in the implementation of automated payroll systems, enhancing reporting capabilities and reducing manual entry errors.
- Collaborated with HR to resolve employee payroll inquiries, fostering transparent communication regarding compensation issues.
- Conducted regular audits of payroll records to ensure integrity of financial data and adherence to policies.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Performed calculations in overtime, vacation, sick hours, garnishments, tax levies, and benefit deductions to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded driver GEO time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Managed payroll data entry and processing for 275+ employees to comply with predetermined company guidelines.
- Served as a trusted point of contact for employees seeking assistance or guidance on HR-related matters.
- Processed and accurately recorded new hires, terminations, transfers and promotions into HRIS.
- Answered and redirected incoming phone calls for office.
- Coordinated open enrollment periods for benefit programs, ensuring timely communication of plan changes to all employees.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Assisted with creating employee handbooks and manuals.
- Facilitated open enrollment processes, providing guidance and resources to employees for informed decisions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Operated multi-line phone system when needed.
CSR and Assistant Head Teller
National Bank of Walton County/ Synovus
Loganville, GA
07.2001 - 04.2007
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Successfully maintained a balanced cash drawer, consistently achieving accuracy in daily transaction process.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Processed applications for new accounts.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Conducted regular audits of vault contents, identifying discrepancies and resolving issues promptly.
- Maintained accurate records of all vault transactions, ensuring proper documentation and compliance with regulations.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
Education
No Degree - Property, Casualty And Life Insurance License
State of Georgia Insurance License
Atlanta, GA01-1988
High School Diploma -
Monroe Area High
Monroe, GA1985
Skills
- Financial reports
- Payroll auditing
- New hire processing
- Time sheet review
- Payroll administration
- Employee file maintenance
- Processing garnishments
- Exceptionally organized
- Processing wage withholding orders such as garnishments, levies, etc
- Benefits administration
- Employee relations
- ADP and UKG Programs for timekeeping and payroll management
- Data auditing assistance
- Report preparation
- Data imports
- Deductions documentation
- PTO accrual
- Payroll documentation
- Microsoft applications
- I-9 documentation
- New employee processing
- Payroll reconciliation
- Data entry
- Pay adjustments
- Wages and deduction calculation
- Time tracking and review
Timeline
Payroll Specialist
Tucker Door & Trim
05.2007 - 09.2025
CSR and Assistant Head Teller
National Bank of Walton County/ Synovus
07.2001 - 04.2007
No Degree - Property, Casualty And Life Insurance License
State of Georgia Insurance License
High School Diploma -
Monroe Area High