Rhonda Brawley

Junction City,WI

Summary

Dependable with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality services. Highly organized and team-driven with strong customer satisfaction focus.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

I have 33 years of customer service. I am eager to learn new things. I am very dependable, provide exceptional customer service, an have a positive attitude. I look forward to hearing from you.

References available upon request.

Overview

years of professional experience

Work History

Server Bartender

Lindys Restaurant

04.2009 - 10.2024

Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.

Server Assistant

Iron Shoe Distillery

03.2020 - 07.2023

Education

High School Diploma -

Niles Senior High School

Niles, MI

06.1989

Skills

Team Support and Collaboration
Rug and Carpet Cleaning

Drapery Washing
COVID-19 Safety Procedures

Timeline