RHONDA BROWN
Las Vegas,NV
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
31
31
years of professional experience
Work History
HEADHOSTESS/Server
Fifth Avenue Restaurant Group
Las Vegas, NV
02.2015 - Current
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Answered customers' questions about hours, seating, current wait time and other information.
Server
Harrah's Casino
Las Vegas, NV
09.1993 - 01.2015
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Rancho High School
Las Vegas, NV06-1992
Skills
- Greeting and seating
- Reservation setting
- Menu presentation
- Reservation planning
- Dining area maintenance
- Strong leadership
Timeline
HEADHOSTESS/Server
Fifth Avenue Restaurant Group
02.2015 - Current
Server
Harrah's Casino
09.1993 - 01.2015
High School Diploma -
Rancho High School
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