Enterprising business owner, successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving clients and exceeding expectations.
Exceptional background spent in the retail industry. Proven leader with engaging demeanor and success working in most demanding environments. Specialized in human resources, training & development and recruiting leaders.
Reputed for 20+ years of excellence in working across business verticals to seamlessly align people and strategy to drive exceptional customer experiences and achievement of ambitious corporate goals. Consistently recognized as top team performer and subject expert.
Work History
Owner/Operator
Actively Moving Forward LLC
01.2023 - Current
Manages day-to-day business operations.
Establishes, initiates and optimizes business development strategies based on company targets, product specifications, market data, and budget factors.
Assess income and expenses and adapted plans to improve profit levels.
Oversees entire product deployments from vision and creation to rollout and delivery.
Consults with clients to assess needs and propose optimal solutions.
Creates and manages social media campaigns to increase brand engagement.
Improved website visibility through development and implementation of SEO strategies.
Sales Director
TUF Flooring
03.2020 - 01.2022
Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
Increased retail customer volume by 50% within first year and additional 75% in second year.
Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
Updated products, service agreements, and pricing to retain competitive advantage and generate new customers.
Executed strategic plans for growth and new acquisitions.
District Sales Manager
Victoria's Secret & PINK
03.2014 - 03.2020
Recruited, hired and trained over 55 store leaders in product specifications, sales incentives and selling techniques, significantly increasing employee and customer satisfaction ratings.
Assessed 11 store location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Grew year over year sales by consistently meeting and exceeding quotas in sales, credit and inventory management.
Strengthened District sales 7% with effective team leadership and staff development strategies.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Market Sales Leader
Old Navy, Gap
02.2001 - 03.2014
Established and maintained operational standards for up to 24 locations, over 120 leaders, over 1200 associates and over 100 million in revenue.
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Certification
Master Certified Life Coach
Certified Personal Trainer
Certified Nutritionist
Certified Business Owner/Seller
Real Estate License
Skills
Human Resources Management
Performance Management
Succession Planning
Building Effective Teams
HR Employee Relations
Recruitment & Retention
Revenue Generation
Team Recruiting and Onboarding
Staff Training and Development
Sales Projections
Decision Making and Problem Solving
Inventory Planning and Management
Market and Customer Trend Analysis
Project Management
Education
High School Diploma -
Capital High School
Boise, ID
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Owner/Operator
Actively Moving Forward LLC
01.2023 - Current
Sales Director
TUF Flooring
03.2020 - 01.2022
District Sales Manager
Victoria's Secret & PINK
03.2014 - 03.2020
Market Sales Leader
Old Navy, Gap
02.2001 - 03.2014
High School Diploma -
Capital High School
Master Certified Life Coach
Certified Personal Trainer
Certified Nutritionist
Certified Business Owner/Seller
Real Estate License
Overview
23
23
years of professional experience
1
1
Certificate
Similar Profiles
MARC CONWAYMARC CONWAY
Warehouse Manager at TUF FlooringWarehouse Manager at TUF Flooring