Rhonda Glynn
Administrative Support Specialist
Summary
Detail oriented and resourceful administrative professional with10+ years of experience providing support to executive leadership and office management staff. Proficient in MS Office Suite and office communications equipment operations. Successfully manages high-volume workloads in diverse environments.
Overview
14
14
years of professional experience
Work History
Sales Associate
Goodwill Central Texas - South Outlet
Austin, TX
02.2022 - Current
- Reconcile cash drawer at start and end of each shift, accounting for errors and resolve discrepancies.
- Partner with team members to expedite merchandise to and from sales floor.
- Provide operational support to management team.
- Answer questions about store policies and address customer concerns.
- Collect and authorize payments of guests.
- Deliver exceptional customer service by greeting customers and respond promptly to customer needs.
Administrative Assistant
Time Manufacturing Company
Waco, TX
05.2010 - 02.2020
- Provided direct support to company Vice President of Sales and eight Sales Account Executives.
- Generated weekly, monthly, and annual reports reviewed by company's Senior Executives to create yearly operating budget.
- Negotiated group rate contracts with hotels and car rental agencies.
- Reconciled all Sales Department expense reports for distribution to Accounts Payable.
- Spearheaded special projects in preparation for industry trade show participation.
- Maintained calendars, scheduled sales meetings, and coordinated travel itineraries.
- Attended sales meetings, recorded minutes, and distributed meeting notes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Coordinated biennial meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Conducted research, compiled data, and prepared materials for sales presentations.
- Maintained Customer Support Relations (CSR) database.
- Mentored Sales Dept. interns.
- Prepared purchase orders and maintained office supply inventory as needed.
- Implemented updated policies and practices as outlined via Standard Operating Procedures (SOP).
- Screened calls and emails and initiated actions to respond or direct messages as appropriate.q
Education
McLennan Community College
Waco, TXTexas Woman's University
Denton, TXWaco High School
Waco, TXSkills
Administrative Support
Timeline
Sales Associate
Goodwill Central Texas - South Outlet
02.2022 - Current
Administrative Assistant
Time Manufacturing Company
05.2010 - 02.2020
McLennan Community College
Texas Woman's University
Waco High School
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