Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
26
26
years of professional experience
Work History
Office Manager
Nation-Wide Refrigeration
08.2021 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions daily to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Process weekly payroll for both exempt and non-exempt employees.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed relationship with Union personnel
Managed 3rd party Vendor relationships
Secretary Level 2
Special School District Of St. Louis
09.2015 - 08.2021
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained daily report documents, memos and invoices.
Track attendance and prepare semi-monthly payroll for approval to be submitted to payroll department
Meet variety of deadlines including but not limited to budget, payroll, and ESY
Process and run therapy log for Medicaid timesheets on a quarterly basis
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Facilitated weekly New Hire Orientation
Office Manager
Nation-Wide Refrigeration
06.1998 - 08.2014
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Supervised 2 office personnel
Vendor management
Manage partnership with Local Union Management and employees
Education
High School Diploma -
Pattonville Sr. High School
Maryland Heights, MO
Skills
Customer Service
Office Management
Organizational Skills
Customer Relations
Clear oral/written communication
A/P and A/R responsibilities
Scheduling and calendar management
Administrative Support
Payroll Processing
Document Management
Staff Management
Inventory Control
Employee Supervision
Administrative Oversight
Financial Reporting
Financial Tracking
Expense Reporting
Database Administration
Travel Coordination
Compliance Monitoring
Timeline
Office Manager
Nation-Wide Refrigeration
08.2021 - Current
Secretary Level 2
Special School District Of St. Louis
09.2015 - 08.2021
Office Manager
Nation-Wide Refrigeration
06.1998 - 08.2014
High School Diploma -
Pattonville Sr. High School
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