Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rhonda Grimes-Ritenour

Rhonda Grimes-Ritenour

Star Junction,PA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Financial Access Associate

Uniontown Hospital WVU Medicine
08.2024 - Current
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.

Supervisor/Cash Office Associate/Cashier

Save A Lot
12.2022 - 08.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Gathered, organized and input information into computer.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Balanced safe and prepared tills.
  • Researched and resolved account discrepancies.
  • Prepared bank deposits
  • Sorted and counted coin and currency to make change for associates.
  • Utilized POS System to enter customer transactions and accurately record all sales.
  • Performed daily cash reconciliations to determine accuracy of financial reports.
  • Investigated discrepancies of cash register and POS System totals to resolve errors.
  • Entered figures using 10-key calculator to compute data quickly.

Customer Service Associate Cashier

Martins Food Store
05.2022 - 12.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Collected and authorized guest payments.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Redeemed coupons to discount purchases.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled thousands of dollars in cash with high accuracy and took care to check bills for fraud.
  • Ran lottery machine with accuracy
  • Completed Western Union transactions

Cash Office Associate

Gabes, Gabriel Brothers
03.2021 - 05.2022
  • Maintained petty cash records of debits and credits in accordance with established policies and procedures.
  • Researched and resolved account discrepancies.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Sorted and counted coin and currency to make change for associates.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Prepared large bank deposits
  • Input financial data.
  • Investigated financial inconsistencies to solve discrepancies and reported to manager.

Education

Bachelor Of Science - Healthcare Administration

Western Governors University
Salt Lake City, UT
09.2027

Skills

  • Data entry proficiency
  • Registration and Admissions
  • Patient check-in
  • HIPAA Compliance
  • Customer Service
  • Money Handling
  • Patient Registration
  • Payment Processing

Timeline

Financial Access Associate

Uniontown Hospital WVU Medicine
08.2024 - Current

Supervisor/Cash Office Associate/Cashier

Save A Lot
12.2022 - 08.2024

Customer Service Associate Cashier

Martins Food Store
05.2022 - 12.2022

Cash Office Associate

Gabes, Gabriel Brothers
03.2021 - 05.2022

Bachelor Of Science - Healthcare Administration

Western Governors University

Similar Profiles

CREATE PROFILE
Rhonda Grimes-Ritenour