Rhonda Hale
Open to any Profession
Louisville,Kentucky
Summary
Inspired to seek out opportunities in a part-time or full-time position within the diverse industries such as customer service, healthcare, hospitality, and retail. I can adapt to new situations along with being flexible in my approach to work.
Overview
17
17
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Certified Nursing Assistant
CareerStaff Unlimited-Louisville, KY
08.2023 - 05.2024
- Support JCPS staff with medically fragile students in the classroom setting
- Administered medications and feedings via g-tubes, and performing catheterization procedure as needed.
- Collaborated with Nursing staff to create individualized care plans tailored to each patient''s needs.
Kentucky Medication Aide
Landmark Of River City-Louisville, KY
11.2022 - 08.2023
- Order prescribed medications, supplies, and equipment as necessary
- Dispense medication to residents and observe ingestion of administered medication
- Medical Specialty in Geriatrics, Long Term Care Setting.
CNA/Receptionist Assistant
Clifton Oaks Care Center
Louisville, Kentucky
02.2020 - 03.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Patient Care Associate
KentuckyOne Health -Louisville, KY
12.2016 - 10.2017
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Obtained biological specimens for ordered test and prepared for laboratory transport
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Private Duty Aide
Private Duty -Louisville, KY
03.2010 - 03.2018
- Supported patients with limited physical skills to help with dressing, grooming and feeding needs
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
Medical Office Assistant
Dr. Beverly Gaines and Associates
Louisville, KY
06.2007 - 01.2008
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Education
High School Diploma -
Fairdale High School Magnet Academy
Louisville, Kentucky 08.1997 - 05.2001
Diploma - Medical Office Assistant
ATA Career Education
Louisville, Kentucky 01.2007 - 10.2007
Certification - Nurse Aide
American Red Cross
Louisville, KY 06.2008 - 08.2008
Certification - Medication Aide
Jefferson Community And Technical College
Louisville, KY 06.2021 - 08.2021
Skills
- Medical terminology knowledge
- HIPAA Compliance
- Medication Administration
- Pediatric Care/Geriatric Care
- Patient Observation
- Appointment Setting
- Goal-Driven
- Customer Engagement
- Promotions understanding
- Guest Relations
- Cross-cultural sensitivity
- Concierge support
- Conflict Resolution
- Data Entry
- Resilience
- Technical Support
- Research
- Complaint Handling
- Call center experience
Certification
- Certified Nursing Assistant (CNA), 02/25/09, Present
- Certified Medication Aide (CMA), 08/16/21, Present
- CPR, BLS (AED),02/25/09,Present
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Nursing Assistant
CareerStaff Unlimited-Louisville, KY
08.2023 - 05.2024
Kentucky Medication Aide
Landmark Of River City-Louisville, KY
11.2022 - 08.2023
Certification - Medication Aide
Jefferson Community And Technical College
06.2021 - 08.2021
CNA/Receptionist Assistant
Clifton Oaks Care Center
02.2020 - 03.2022
Patient Care Associate
KentuckyOne Health -Louisville, KY
12.2016 - 10.2017
Private Duty Aide
Private Duty -Louisville, KY
03.2010 - 03.2018
Certification - Nurse Aide
American Red Cross
06.2008 - 08.2008
Medical Office Assistant
Dr. Beverly Gaines and Associates
06.2007 - 01.2008
Diploma - Medical Office Assistant
ATA Career Education
01.2007 - 10.2007
High School Diploma -
Fairdale High School Magnet Academy
08.1997 - 05.2001
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