Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Rhonda Hayes

Rhonda Hayes

New York

Summary

Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well across the continum to maintain top-notch healthcare practices. Proven ability to multitask between daily tasks and emergent situations while maintaining professionalism.

Overview

18
18
years of professional experience

Work History

Care Manager

Nascentia Healthcare
Syracuse, NY
07.2023 - 12.2024
  • Participated in team meetings with other staff members to discuss case management issues.
  • Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
  • Explained policies, procedures, and services to patients.
  • Conducted home visits with clients when necessary.
  • Coordinated referrals between outside agencies when needed.
  • Developed and implemented care management plan to address needs and goals.
  • Monitored and evaluated the effectiveness of care plans, making adjustments as necessary to meet clients' evolving needs.
  • Collaborated with community resources to facilitate referrals and access to additional services for clients.
  • Evaluated requests for services against insurance coverage guidelines.
  • Examined authorization requests to grant approval and authorization of covered services

Registered Nurse

McPike Addiction Treatment Center
Utica, NY
04.2014 - 10.2022
  • Monitored and managed various treatment and care interventions.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of care team.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Administered medications, tracked dosages and documented patient conditions.

Registered Nurse

Central New York DDSO
Rome, NY
12.2012 - 04.2014
  • Trained and mentored new RNs on best practices, company policies, and standards of care.
  • Assessed patients, recognized and addressed complications, and coordinated treatment with other members of the critical care team.
  • Administered medications and treatments, monitored patients for reactions and side effects.
  • Collaborated with doctors to plan post-treatment home care and prevent hospital readmission.
  • Acted as a patient advocate and implemented total patient care through the team nursing process.
  • Maintained thorough, accurate, and confidential documentation in electronic medical records.

Registered Nurse

World Wide Travel Staffing
Buffalo, New York
12.2024 - Current
  • Recorded details regarding therapies to keep patient charts updated.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Educated family members and caregivers on patient care instructions.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Evaluated patient histories, complaints, and current symptoms.

Infection Control Nurse

Central New York Psychiatric Center
Marcy, NY
12.2011 - 12.2012
  • Developed and implemented CDC and OSHA driven comprehensive infection prevention plans for medical staff, patients, and visitors
  • Investigated clusters and outbreaks to identify the source of infection, educating healthcare personnel regarding short- and long-term control measures.
  • Conducted facility rounds to comply with health requirements and assessed infection control and safety issues.
  • Participated in continuing education opportunities, reviewing professional publications and attending APIC seminars, Infection Control meetings and activities.
  • Provided monthly educational programs for agency personnel, patients and families to enhance knowledge of infection control.
  • Collaborated with interdisciplinary teams to control specific disease entities and support quality initiatives.

Registered Nurse

Central New York DDSO
Rome, NY
02.2007 - 12.2011
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Provided patient and family health education, focusing on self-management, prevention, and wellness.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Participated in case conferences with a multi-disciplinary team to discuss client care planning and progression.
  • Determined functional status, activity, acuity, and self-management levels to make proper care referrals.
  • Assessed, monitored and documented patient progress on a daily basis.
  • Administered prescribed medications and treatments in accordance with approved nursing techniques.

Education

Associate of Applied Science - Nursing

Mohawk Valley Community College
Utica, NY
05.2007

Skills

  • Computer Literate
  • Staff Development and Precepting
  • Patient medical assessment's and monitoring
  • Intake and discharge of patients
  • Nursing Plan Development and Modification
  • Completion of Prior authorizations
  • Maintenance of durable medical equipment
  • Diagnostic tools experience
  • Long-Term Care
  • Documentation
  • Nursing Assessments
  • Resource Utilization

Timeline

Registered Nurse

World Wide Travel Staffing
12.2024 - Current

Care Manager

Nascentia Healthcare
07.2023 - 12.2024

Registered Nurse

McPike Addiction Treatment Center
04.2014 - 10.2022

Registered Nurse

Central New York DDSO
12.2012 - 04.2014

Infection Control Nurse

Central New York Psychiatric Center
12.2011 - 12.2012

Registered Nurse

Central New York DDSO
02.2007 - 12.2011

Associate of Applied Science - Nursing

Mohawk Valley Community College

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