Rhonda J Brennan

Extensive SNF billing expertise spanning more than five years across Tennessee and Ohio.

Also skilled in Florida, Alabama, Iowa, Nebraska, Wisconsin, and NJ SNF billing

• Analyzed billing processes and recommended improvements to minimize cycle time and enhance client satisfaction.
• Managed day-to-day operations of the medical billing team, including Medicaid, MLTC, Hospice, and private payers.
• Preparation of monthly billing reports and analysis to track billing efficiency and accuracy all practice locations
• Identified areas of improvement within the AR department and implemented changes accordingly.
• Accurate EOB/Remit postings, and monthly cash reconciliations.
• Resolved client inquiries and complaints requiring management-level escalation.
• Researched and resolved discrepancies in medical billing codes, insurance coverage details, and other data required for claims submission.
• Coordinated efforts between multiple departments related to medical billing activities.
• Maintained up-to-date knowledge of health care industry trends and changes in regulations affecting medical billing processes.
• Manage the performance of U.S.-based teammates and offshore resources.

• Ensured smooth front desk procedures in a fast-paced medical environment.
• Verifying insurance benefits, prior authorizations of medications and also Radiology Imaging
• Ensured accurate coding for office visits using ICD-10 and CPT classifications.
• Processed and posted payments promptly.
• Conducted thorough audits of medical records to ensure accuracy and compliance.
• Handled the dispensation of eyewear and contact lenses.
• Executed various administrative responsibilities.

• Directed management of day-to-day operations in a fast paced Radiology office.
• Coordinated multi-modality radiology appointments including MRI, CT, US, Mammogram, Bone Density and X-ray.
• Ensured procedures were coded with proper ICD-9 and CPT classifications for seamless insurance claims.
• Validate patients' medical benefits and secure prior authorizations.
• Transmit radiologist voice files, obtain and fax completed medical reports to referring physicians.
• Managed payroll processing for entire workforce.
• Handled multiple administrative responsibilities.

• Managed coordination of Home Infusion Therapy between RN and patients' insurance.
• Managed coding processes for therapy services.
• Ensured timely collection of outstanding balances.