Rhonda Ludwig
Pine Valley,CA
Summary
Customer service professional with a proven track record at Perrys Cafe, excelling in problem resolution and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective communication. Skilled in team development and conflict resolution, consistently fostering positive client relations.
Overview
2026
2026
years of professional experience
Work History
Real Estate Sales Associate
Coldwell Banker Western Properties
2013.02 - 2025.09
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Developed and implemented strategies for top-tier customer service.
- Provided exceptional customer service for ideal experiences.
- Increased patient referrals with exceptional customer service and informative consultations.
- Provided exceptional customer service, addressing inquiries from visitors professionally and promptly.
- Managed specialist team to provide technical assistance and customer service.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
Customer Care Service Representative
Perrys Cafe
2012 - 2024.08
- Assisted customers in product selection and provided information on features and benefits.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Handled customer inquiries and resolved issues promptly to foster positive relationships.
- Participated in training sessions to learn about product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Real Estate Sales License - Principles, Ethics And Practices of Real Estate
San Diego School of Real Estate
Claremont, CASkills
- Payroll customer service
- Customer service monitoring
- Superb customer service
- Customer service and care
- Providing customer service
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Complaint handling
- Conflict resolution
- Client relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Product knowledge
- Team development
- Assertiveness
- Document control
Timeline
Real Estate Sales Associate
Coldwell Banker Western Properties
2013.02 - 2025.09
Customer Care Service Representative
Perrys Cafe
2012 - 2024.08
Real Estate Sales License - Principles, Ethics And Practices of Real Estate
San Diego School of Real Estate