Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Manning

Ridgefield

Summary

Dynamic Operations Center Technician with the FBI, adept at conducting complex data searches and producing insightful reports. Recognized for exceptional attention to detail and customer service skills while managing high-pressure situations. Proficient in utilizing advanced surveillance technology, ensuring effective communication during emergencies. Proven ability to multitask and maintain organization in fast-paced environments.

Overview

35
35
years of professional experience

Work History

Operation Center Technician

FBI
Portland, OR
07.2024 - 12.2025

Conduct complicated searches of various FBI database other government agency systems or private industry systems and public sources to locate any data regarding a particular subject/topic and analyze the information to compile a profile

Assemble , collate and analyze raw data from various field office reports files and other communications as well as determining the significance and relatability of all the data with the goal of producing logical written reports for circulation within the FBI

Applies methods and techniques to handle difficult telephonic and face-to-face complaints and inquiries from the public, displaying tack and diplomacy as the contact point with the public

Maintains constant liaison with the on-scene contact for the emergency and until official termination of the emergency situation or transfer of authority to the appropriate authority

Operations Center Technician

FBI
San Diego, CA
07.1990 - 07.2024

Major duties are the same as my most recent job description , It was a transfer.

Used equipment like

Avigilon for camera system , ptz (pan , tilt and zoom)

Monitors 1-10

9 boxes per monitor

80 + boxes up at a time

Education

High School Diploma -

Yuba City
Yuba City, CA
06.1984

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Timeline

Operation Center Technician

FBI
07.2024 - 12.2025

Operations Center Technician

FBI
07.1990 - 07.2024

High School Diploma -

Yuba City