
Dynamic Operations Center Technician with the FBI, adept at conducting complex data searches and producing insightful reports. Recognized for exceptional attention to detail and customer service skills while managing high-pressure situations. Proficient in utilizing advanced surveillance technology, ensuring effective communication during emergencies. Proven ability to multitask and maintain organization in fast-paced environments.
Conduct complicated searches of various FBI database other government agency systems or private industry systems and public sources to locate any data regarding a particular subject/topic and analyze the information to compile a profile
Assemble , collate and analyze raw data from various field office reports files and other communications as well as determining the significance and relatability of all the data with the goal of producing logical written reports for circulation within the FBI
Applies methods and techniques to handle difficult telephonic and face-to-face complaints and inquiries from the public, displaying tack and diplomacy as the contact point with the public
Maintains constant liaison with the on-scene contact for the emergency and until official termination of the emergency situation or transfer of authority to the appropriate authority
Major duties are the same as my most recent job description , It was a transfer.
Used equipment like
Avigilon for camera system , ptz (pan , tilt and zoom)
Monitors 1-10
9 boxes per monitor
80 + boxes up at a time