Rhonda McCuen
Avella,PA
Summary
Highly-motivated manager with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Trustworthy, professional, and open to developmental feedback. Will take the time to share any knowledge I have with others for their development and growth with the company. Multitasking, time management, and prioritizing tasks is a daily routine in our fast pace retail environment. Able to work under pressure and slow the pace to evaluate and address the current situation at hand. Working safely and enforcing safe work practices in all areas of the club on a daily basis.
Overview
23
23
years of professional experience
Work History
Fresh Assistant Manager
Sams Club Warehouse
Washington , PA
01.2001 - Current
- Plan and lead team meetings to review business results and communicate new and ongoing priorities
- Follow up on specs, maintaining company expectations in presentation
- Layout changes
- Consistency in label placement, zoning practices, FST performance
- Cleanliness - develop cleaning schedules in departments and follow up for completion
- Developmental conversations followed by accountability conversations if expectations are not met
- Production planning for holidays and/or events in club
- Daily follow up on safe work practices within departments
Grocery Compliance Manager
Sams Club Warehouse
Washington , PA
- Compliance checks completed monthly with exceptions communicated with all leadership/associates
- Layouts completed accurately and on time
- Cleaning tasks assigned and followed up on
- Audits competed for floor inventory and research done on discrepancies
- Team meetings for daily communication on plans/events/issues/changes, etc.
Fresh Assistant Manager
Sams Club Warehouse
Washington , PA
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Followed up on specs maintaining company expectations in presentation
- Layout changes
- Consistency in label placement, zoning practices, fst performance
- Cleanliness - develop cleaning schedules in departments and follow up for completion
Asset Protection Manager
Sams Club Warehouse
Washington , PA
- Conducted regular audits, inventory counts, and store inspections.
- Collaborated with law enforcement during investigations as needed.
- Walked with regulators when we had any king of visit
- Followed up with receiving procedure's daily-returns being completed correctly, po’s received daily, negative onhand reports being worked, refunded items processed correctly and timely, hazwaste being processed correctly, compactor integrity, dock safety in place - using dock locks, lights being switched when needed , keys or driver in building
- Safety throughout entire club by developing safety team, structured meetings, and follow up when accidents occurred and reporting trends
- Frontend follow up: register accountability, processes followed for shrink prevention, safe work practices
- Sales floor safe work practices - items secured to prevent falling, associates lifting in green zone, using pallet jacks correctly, license for trained associates to use forklifts, bump tests
- Teaching and training all associates compliance and safety Procedures and processes
- Maintaining hazwaste area
- Food safety walks completed daily to monitor proper use of chemicals, proper food handling, cold chain process, hand washing, sanitation in departments, band saw safety
- Annual inventory - prep, follow up with associate training and area preparedness, counts being completed, dollar difference, communication with club on performance and areas to improve - door controls, exit techs, receiving, etc.
Center Section Teamlead
Sams Club Warehouse
Washington , PA
- Teach and train associates working on the floor
- Review, plan, and implement layout changes for the floor
- Daily communication with leadership in club
- Sharing with fellow associates new and exciting items
- Responsible to set features to drive sales and if under performing would make changes
- Working safe and teaching safe work practices
- Cleaning and maintaining areas
- Accountability conversations held with under performers
Marketing Team Leader
Sams Club Warehouse
Washington , PA
- Met with club leadership to discuss marketing events in area to drive membership income for the club
- Followed up on performance with our business reps that were out in the field
- Attended chamber of commerce meetings to develop relationships with members and potential members of the club
- Teaching and training associates on procedures and processes at the member service desk in club
- Handled member concerns and complaints
- Held performance discussions with associates when needed
Renewal Coordinator
Sams Club Warehouse
Washington , PA
- Contact local business members to develop relationships and drive sales
- Contact potential members to discuss benefits of being a member of the club
- Met with chamber of commerce in local areas to develop community relationships
- Would assist in product availability for business requests
- Handled any membership concerns or questions
Accounting Office
Sams Club Warehouse
Washington, PA
- Collecting funds received doing daily business
- Balancing of registers and office daily
- Research shortages/overages
- Provide documentation for register/cashier discrepancies for Frontend supervisor
- Processed deposits for bank pickup daily
- Placed change orders when needed
Education
High School Diploma -
Trinity High School
Washington , PA06-1994
Skills
- Servsafe certified with the state on safe food practices
- A/B state certified on gas station processes
- Certified Trainer for power lifting equipment for Sam's Club for forklift, scissor lift, and electric pallet jack
Timeline
Fresh Assistant Manager
Sams Club Warehouse
01.2001 - Current
Grocery Compliance Manager
Sams Club Warehouse
Fresh Assistant Manager
Sams Club Warehouse
Asset Protection Manager
Sams Club Warehouse
Center Section Teamlead
Sams Club Warehouse
Marketing Team Leader
Sams Club Warehouse
Renewal Coordinator
Sams Club Warehouse
Accounting Office
Sams Club Warehouse
High School Diploma -
Trinity High School
Similar Profiles
Dylan StanfordDylan Stanford
Backroom Receiver at Sams Club WarehouseBackroom Receiver at Sams Club Warehouse
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution
Michelle SteeplesMichelle Steeples
Sales Associate at Sams ClubSales Associate at Sams Club
Katherine FantoneKatherine Fantone
Controller at Municipal Mutual InsuranceController at Municipal Mutual Insurance
Michael PusateriMichael Pusateri
Landscaping at Self EmployedLandscaping at Self Employed