Rhonda Morgan

• Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
• Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
• Collaborated with physicians and other healthcare providers to explain benefits avaiable, encourage use of in-network medical providers, ensure appropriate placement of pre-authorizations.
• Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.

• Served as a liaison between patients, families, and hospice staff to explain hospice benefits and patients' eligibility for hospice services. Facilitated hospice admission when appropriate.
• Provided direct nursing care to patients, primarily in a home setting, to manage symptoms, administer medications, and assist and educate caregivers.
• Supervised home healthcare aides and coordinated social work, chaplain and volunteer services for additional support in delivering compassionate patient care.
• Reduced hospital readmissions by closely monitoring patients'' conditions and adjusting care plans as needed.

• Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
• Provided health education to patients and families regarding discharge instructions and plans of care.
• Advocated for and strived to protect health, safety, and rights of patient.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

Through telephone contact, individual one-on-one meetings and the presentation of financial education seminars, educated plan participants in how to invest and structure appropriate income streams for retirement.