Rhonda Pipkins
Houston
Summary
Compassionate Medical Assistant with expertise in patient care, clinical documentation, and HIPAA compliance. Committed to optimizing workflows and enhancing patient education for improved health outcomes.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
18
18
years of professional experience
Work History
Certified Medical Assistant
Kelsey Seybold Clinic
Houston, TX
05.2016 - Current
- Administered patient care procedures, ensuring adherence to clinic protocols and safety standards.
- Assisted in patient intake processes, gathering vital information and maintaining accurate medical records.
- Coordinated with healthcare professionals to optimize workflow and enhance patient experience.
- Educated patients on treatment plans and preventive health measures, fostering improved health literacy.
- Managed scheduling of appointments, reducing wait times and increasing operational efficiency.
- Trained new staff on clinical protocols, improving team competency and service delivery standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Head Cashier
Lowes Home Improvment
Houston, TX
10.2008 - 04.2014
- Supervised cash handling procedures, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on customer service standards and operational protocols.
- Implemented cashier workflow improvements, enhancing transaction efficiency and reducing wait times.
- Analyzed register reports to identify discrepancies and ensure financial accountability.
Education
No Degree - Certified Medical Assistant
Texas School of Business
Webster, TX04-2015
GED -
Houston Community College
Houston, TX06-1994
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Inventory and supply management
- Multitasking and organization
- Basic life support
- Safety compliance
Timeline
Certified Medical Assistant
Kelsey Seybold Clinic
05.2016 - Current
Head Cashier
Lowes Home Improvment
10.2008 - 04.2014
No Degree - Certified Medical Assistant
Texas School of Business
GED -
Houston Community College