Rhonda Watson
Brookhaven,GA
Summary
Dynamic leader with a proven track record in property leasing and management, notably at Birge & Held. Excelled in enhancing occupancy rates through strategic marketing and robust tenant relations. Skilled in team leadership and compliance, with a knack for negotiating and executing lease agreements. Achieved significant improvements in customer service and operational efficiency.
Overview
13
13
years of professional experience
Work History
Leasing Manager
Birge & Held
Atlanta, GA
08.2023 - Current
- Conduct market research to attract prospective tenants and optimize occupancy rates
- Manage leasing activities, property viewings, and lease agreements
- Oversee tenant relations, maintenance coordination, and compliance with regulations
- Maintain accurate records and ensure smooth move-in/move-out processes
Leasing Consultant
First Communities Management
Atlanta, GA
10.2020 - 08.2023
- Led marketing and leasing efforts to maximize community occupancy
- Conducted tours, managed leasing documentation, and ensured Fair Housing compliance
- Developed and executed resident retention programs
- Assisted in financial operations, including rent collection and budgeting
Customer Service Manager (CSM)
American Airlines
Arlington, VA
11.2011 - 04.2020
- Managed daily operations, employee training, and compliance with safety regulations
- Supervised teams, enforced policies, and resolved customer service issues
- Oversaw inventory tracking, scheduling, and workflow efficiency
Education
High School Diploma -
Potomac High School
Oxon Hill, MDSkills
- Property Leasing & Management
- Customer Service & Tenant Relations
- Marketing & Negotiation
- Team Leadership & Training
- Administrative & Office Management
- Compliance
Personal Information
- Relocation: Willing to relocate
- Work Permit: Authorized to work in the U.S.
Timeline
Leasing Manager
Birge & Held
08.2023 - Current
Leasing Consultant
First Communities Management
10.2020 - 08.2023
Customer Service Manager (CSM)
American Airlines
11.2011 - 04.2020
High School Diploma -
Potomac High School
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