Rhonda Wilson
Atlanta,GA
Summary
Dedicated Customer Service Professional with eagle's leadership characteristics capable of working independently and efficient.
Overview
7
7
years of professional experience
Work History
Fleet Driver
Hertz Rental Car Sales
06.2023 - Current
- Safely transport daily over 25+ rental cars in need of maintenance service
- Pick up repaired vehicles and transport to headquarters lot
- Apply excellent listening and vision skills to learn routes to designated Hertz locations and repair shops
- Proficiently utilize GPS navigation.
Wheelchair Agent
Unifi Aviation Services
10.2022 - Current
- Enthusiastically and safely transport Delta Airline's wheelchair passengers to designated departure and arrival destinations
- Helped enplane and deplane passengers for 10+ flights per day
- Assist passengers with luggage retrieval
- Safely and swiftly transport passengers to flight gates to avoid delays and missed flight
- Offer Uber service to all passengers by offering stops to restroom and restaurants before boarding airplane
- Adhere to company's PIE philosophy by exemplifying patience, passion, integrity, and empathy.
HSPD-12 Credentialing Specialist
Software Tech Enterprises
09.2017 - 08.2020
- Collected and processed verification, criminal background and accreditation data to verify completeness and accuracy
- Enroll Federal employees, Contractors, Vendors and students for employee ID RWbadges
- Take pictures and capture fingerprints for ID badges
- Issue ID badges after printing
- Perform additional administrative duties as required
- Daily answer over 100+ incoming phone calls
- Provide resolutions to non-working ID badges such as pin resets and door access.
Education
completed 96 semester hours - Early Childhood Education
Grand Canyon University
Phoenix, AZSkills
- Leadership
- Customer Service
- Supervision
- Training
- Excellent Communication
- Problem-Solver
Timeline
Fleet Driver
Hertz Rental Car Sales
06.2023 - Current
Wheelchair Agent
Unifi Aviation Services
10.2022 - Current
HSPD-12 Credentialing Specialist
Software Tech Enterprises
09.2017 - 08.2020
completed 96 semester hours - Early Childhood Education
Grand Canyon University
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