Rhonda Woods

• Greeted Forza Auto Repair customers, identifying and documenting vehicle service concerns.
• Wrote repair orders with clear notes for technicians and advisors.
• Managed parts ordering, receiving, and returns of all cores.

Scheduled appointments and organized daily service bay workflow.

Handled warranty claims by securing approvals and submitting required documentation for payment.

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Completed day-to-day duties accurately and efficiently.