Rhonda San Miguel
Dilley,TX
Summary
Resourceful and dedicated Detention officer with motivational leadership, training and employee supervision experience. Fifteen years in corrections and law enforcement. Safety-oriented Correctional Officer working in maximum and medium security facilities. Extensively trained in defensive tactics, weapon certified and suicide prevention. Hardworking Detention Officer who employs sound judgment and verbal De-escalation tactics to keep order and avoid dangerous situations. Skillfully detects contraband during cell searches.
Overview
2026
2026
years of professional experience
Work History
Correctional Officer Five
Cotulla Unit (TDCJ)
Cotulla, Texas
03.2019 - Current
- Performs moderately complex correctional work involving the care and custody of offenders. Work involves the direct supervision of offender work groups in their daily assigned duties; preventing escapes; and maintaining discipline in conformance with strict rules, regulations, and standard operating procedures.
- Assumes a high level of responsibility for the care and custody of assigned offenders through knowledge of and adherence to laws, rules, regulations, and standard operating procedures governing the Texas Department of Criminal Justice (TDCJ).
Searches for contraband and provides security; counts, feeds, and supervises offenders in housing, work, and other areas accessed by stairs; and maintains security of assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights. - Provides custody and security of offenders including observing actions of offenders, squatting and bending to conduct “pat” and “strip” searches of offenders, restraining and securing sometimes assaultive offenders, and transferring and transporting offenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation.
- Supervises and provides security of offenders performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations.
- Provides leadership and technical guidance to other staff; complies with policies, procedures, rules, and regulations; enforces offender disciplinary rules; and prepares and maintains records, forms, and reports.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed - Ability to work protracted, irregular, and overtime hours as needed; responds to emergencies, such as hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious offender or employee various distances to safety up or down stairs and ladders; and uses force and deadly force, including the use of chemical agents and firearms, to control offenders.
- Ability to walk, stand, sit, kneel, push, stoop, crawl, twist, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, steps, and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 45 lbs. and over, perceive depth, operate a motor vehicle, operate motor equipment, use firearms, perform tactile discernment, and restrain assaultive persons.
Nurse Aide
Pearsall Nursing & Rehabilitation Center
Pearsall, TX
0 2007 - 0 2011
- Assisted residents with feeding, bathing, follow directives given from RN & LVN nurses and support staff, maintain a positive and friendly attitude towards coworkers, residents and visitors.
- Member in good standing with Nurse Aide Registry.
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Assisted in changing sterile dressings.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Helped patients move in and out of bed, bath, wheelchairs and into automobiles.
- Scheduled and accompanied clients to medical appointments.
- Maintained a clean, healthy and safe environment.
- Obtained household supplies and ran daily errands.
- Assisted with patient transfer and ambulation.
- Maintained sanitary residents' and program rooms.
- Followed safe lifting techniques and individual resident lifting instructions.
- Transported patients to other areas of the hospital in a wheelchair or a gurney.
- Assisted in cleansing enemas, catheterization and bladder irrigations.
- Assisted patients with ambulation and crutch walking.
- Assisted the Nurses with procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
- Answered patient calls for care and feeding.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Documents objective data and routine aspects of patient care.
- Reported any unusual circumstances in the patients' condition or environment.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Helped residents programming goals and increase their independence.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Security Supervisor
South Texas Family Residentail Center (CCA)
Dilley, Texas
01.2019 - 03.2019
- Supervision of women and children a capacity of 2,400
- Change the lives of those in care!
- Perform routine duties of a Residential Supervisor in accordance with established policies, regulations, and procedures to maintain order and provide for the safety, security, care, and direct supervision of those in your care during all phases of activity in the facility.
- Responsible for maintaining order and security of detainees in a detention facility.
- Able to work any shift, as you may be assigned to a variety of posts including, armory/key control, housing units, kitchen, medical, visitation, etc..
Detention Officer / Law Library
South Texas Detention Center
Pearsall, TX
11.2008 - 11.2018
- Summary: This position oversees and maintains custody, care , and control of inmates or detainees of a facility, while enforcing rules, regulations, policies , and procedures of the company and contracting agency. Law Library assist Ice Cor with detainee programs for legal materials. Uploading lexis nexus assisting detainee with legal forms. Directing them with pro-bono programs & legal aid. Assist detainees with notary.
- Security-ten years Duties- worked front lobby directing facility personnel such as attorneys, paralegal's, visitors, ICE staff, GEO and security staff to specific locations throughout, keep log books and paper work, answer phones and direct calls to proper personnel though out the facility, file detainee records, operate copy machine, master control-operate touch screen security monitor, assist with detainee count, assist medical staff, assist ICE agents, Cap intake, worked in certain areas such as dorm's, kitchen, law library, SMU control, visitation, rover and escort detainees, 09 mobile.
- Maintained the custody and control of inmates housed in maximum security unit.
- Conducted routine and emergency head counts.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Conducts shake downs for contraband materials, either individually or as part of a specialized team. Confiscates contraband in accordance to facility and contracting agency policies and procedures.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Booked new inmates into facility and processed inmates for release.
- Received and accounted for personal possessions and determined inmate work assignments.
- Searched the building and grounds, living quarters and work areas for contraband.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Issued cleaning supplies, comfort items, laundry and all basic meals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Determined and assigned inmates to appropriate housing.
- Arranged for medical and dental care of inmates.
- Responded to inquiries from the public, other staff, inmates and visitors.
- Led disciplinary hearings for high security.
- Created and maintained arrest files on all inmates processed through the Detention Facility.
- Made sure holding areas were cleaned and that prisoners were served meals on time.
- Supervised inmates daily activities, including meals and recreation time & Law library.
- Observed behavior of residents individually and in groups.
- Built solid relationships with staff and residents to help keep the institution safe and secure.
- Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
- Supervised and directed inmates movement during various activities on and off campus.
- Made regular sanitation and maintenance checks of dorm's and reported results to appropriate personnel.
- Physically restrained inmates when disturbances required physical intervention.
- Performs other duties as assigned.
Corrections Officer
Emerald- LaSalle County Regional Detention Center
Encinal, TX
03.2006 - 11.2008
- Duties-security, answer phones and direct calls to proper personnel throughout facility, keep log books, assist directing attorneys, paralegal's, visitors and security staff to specific locations in the facility, assist with visitation, operate monitors in Master Control, assist medical staff, and work in certain areas such as kitchen, indoor/ outdoor recreation, escort detainees, rover, 09 mobile, perimeter, dorm's, picket, and assist with count paper work.
- Oversaw inmates in a correctional residential facility setting.
- Maintained the custody and control of [Number] inmates housed in maximum security unit.
- Conducted routine and emergency head counts.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Completed intake paperwork and searches.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Booked new inmates into facility and processed inmates for release.
- Received and accounted for personal possessions and determined inmate work assignments.
- Searched the building and grounds, living quarters and work areas for contraband.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Issued cleaning supplies, comfort items, laundry and all basic meals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Determined and assigned inmates to appropriate housing.
- Arranged for medical and dental care of inmates.
- Responded to inquiries from the public, other staff, inmates and visitors.
- Led disciplinary hearings.
- Made sure holding areas were cleaned and that prisoners were served meals on time.
- Supervised inmates daily activities, including meals and recreation time.
- Observed behavior of residents individually and in groups.
- Built solid relationships with staff and residents to help keep the institution safe and secure.
- Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
- Supervised and directed inmates movement during various activities on and off campus.
- Made regular sanitation and maintenance checks of dorm's and reported results to appropriate personnel.
- Physically restrained inmates when disturbances required physical intervention.
- Emerald - LA Salle County also facilitized US Marshall Detainees.
Education
High School Diploma - undefined
James Madison High School
Department of Aging and Disability Services TX Nurse Aide Certification -
Skills
- Self-defense techniques
- Search and seizure procedures
- Correctional facility procedures knowledge
- Suicide prevention training
- Conflict resolution skills
- Inmate behavior modification tactics
- Firearm operations trained
- Safety and security-oriented
- Strong interpersonal skills
- Team-oriented
- Weapons Training
- CPR and Child CPR Training (2018)
- Skilled in conflict resolution
- Windows XP proficiency
- Windows 7 expertise
- Report analysis
- Residential management Observant Access systems and patrol
Personal Information
Able to learn new tasks quickly
References
REFERENCES: References available upon request
Languages
Fluent in Spanish and English
Timeline
Correctional Officer Five
Cotulla Unit (TDCJ)
03.2019 - Current
Security Supervisor
South Texas Family Residentail Center (CCA)
01.2019 - 03.2019
Detention Officer / Law Library
South Texas Detention Center
11.2008 - 11.2018
Corrections Officer
Emerald- LaSalle County Regional Detention Center
03.2006 - 11.2008
High School Diploma - undefined
James Madison High School
Department of Aging and Disability Services TX Nurse Aide Certification -
Nurse Aide
Pearsall Nursing & Rehabilitation Center
0 2007 - 0 2011