TAJA DAVIS
Summary
Results-driven professional with a proven track record at USNR, enhancing workflow efficiency and accuracy. Skilled in CRM management and team coordination, I developed a digital tracking system that improved interdepartmental visibility and trained over 15 employees, fostering a culture of collaboration and operational excellence.
Overview
16
16
years of professional experience
Work History
Administrative and Estimating Coordinator
USNR
08.2018 - 04.2024
- Developed a digital tracking system, increasing interdepartmental visibility by 95% and streamlining workflow.
- Increased quote processing efficiency by 50%, raising daily output from 0.5 to 10 quotes per day.
- Reduced pricing errors by 99%, preventing significant company losses.
- Trained 15+ employees on CRM navigation, enhancing team proficiency in system optimization.
- Achieved multiple pay raises for significant contributions to workflow efficiency and operational accuracy.
Program & Operations Coordinator
Boogiezone Utopia
08.2014 - 08.2015
- Optimized scheduling and communication for 10+ team members and parents, enhancing collaboration.
- Coordinated logistics and pre-event preparation for 3 competitive events, ensuring smooth execution.
- Managed tuition tracking and financial records, ensuring 100% accuracy.
- Redesigned administrative systems to streamline record-keeping and improve accessibility.
- Earned public recognition from leadership for contributions to event success and process improvements.
Administrative Assistant
Cairn University
08.2008 - 12.2009
- Managed 500+ student records, reducing retrieval time by 50% and processing 100+ weekly requests with 100% accuracy.
- Streamlined document filing processes, saving over 1 hour weekly in staff time.
- Boosted prospective student engagement by 30%, influencing 120+ students to consider enrollment.
- Honored with award for professionalism, enhancing office culture and demonstrating leadership.
Education
Bachelor of Science - Biblical Studies
Cairn University
High School Diploma -
El Dorado HIgh School
El Dorado, ARSkills
- Administrative Support & Team Coordination
- Project Coordination
- Office & Business Operations Management
- Workflow optimization
- Records management
- Document management
- CRM management
- Data processing accuracy
- Leadership training
Professional Development And Certifications
- Leadership Academy Graduate | PRIDE Youth Programs (3 Leadership Programs)
- Cybersecurity & Office Safety Training | USNR (Security & Workplace Preparedness)
- Nexus Leadership Training | Cairn University (Leadership & Organizational Development)
Technology And Tools
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- CRM Systems (Dynamics 365)
- Google Workspace (Docs, Sheets, Drive, Calendar)
- Data Entry & Database Management
- Virtual Meeting Platforms (Zoom, Microsoft Teams)
Professional Highlights
- Digitized sales tracking at USNR, improving quote processing by 50% and preventing company losses.
- Trained 15+ employees across departments, earning the title 'CRM Guru' for optimizing system navigation.
- Transformed filing systems at Cairn University, reducing retrieval time by 50%.
- Drove a 30% increase in student engagement, influencing two students' enrollment decisions through high-impact conversations.
Timeline
Administrative and Estimating Coordinator
USNR
08.2018 - 04.2024
Program & Operations Coordinator
Boogiezone Utopia
08.2014 - 08.2015
Administrative Assistant
Cairn University
08.2008 - 12.2009
Bachelor of Science - Biblical Studies
Cairn University
High School Diploma -
El Dorado HIgh School