RHONNA REGINA LEITE
Las Vegas
Summary
A compassionate, dedicated and versatile individual with skills including those of a Nurse Assistant, Customer Service Representative and Bartender, seeking a permanent position. With over 15 years of experience with a diversified portfolio from working in a fast pace health clinic to helping our Las Vegas visitors experience our city. I am a passionate individual with the desire to grow my talents and help others live and be the best at everything they do.
Overview
13
13
years of professional experience
Work History
Teller Associate
Caesars Entertainment
Las Vegas, NV
03.2025 - Current
- Processed cash transactions accurately and efficiently for diverse clientele.
- Provided exceptional customer service, resolving inquiries and issues effectively.
- Maintained accurate financial records to ensure compliance with company policies.
- Trained new associates on operational procedures and best practices.
• Perform high-volume cash transactions including exchanges, payouts, and deposits with strict accuracy requirements.
• Balance cash drawers and reconcile daily totals following internal controls and security procedures.
• Verify identification and follow compliance protocols for financial transactions.
• Provide courteous, professional service to guests in a fast-paced environment.
• Communicate clearly with supervisors and team members to resolve discrepancies. - Ensured a seamless banking experience for customers through meticulous attention to detail when handling paperwork and account updates.
- Achieved teller efficiency by managing time effectively, prioritizing tasks appropriately, and staying organized throughout the workday.
- Monitored cash flow, identifying discrepancies and reporting them promptly.
BARTENDER/ BOX OFFICE AGENT
SAXE THEATER
Las Vegas, NV
12.2019 - Current
- Provide popular beverage or show suggestions.
- Responsible Service of Alcohol Standards, including following Health & Hygiene Protocols.
- Understanding the importance of communication, ability to stay calm and be a persuasive seller.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
MEDICAL ASSISTANT
NEVADA HEART & VASCULAR
Las Vegas, NV
10.2020 - 01.2025
- Managing and assisting the Doctors daily schedules and controlled the flow of the clinic.
- Organized over 2000 patient’s records by recording medical history and vital statics.
- Identifying any communication issues to help patients with scheduling, sleep devices or sleep supplies.
- Following polices regarding phone calls, medication refills, EKGS, and vital signs.
- Assisted in patient intake processes, ensuring accurate data collection and efficient scheduling.
- Conducted routine patient assessments, including vital signs measurement and preliminary health history documentation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
FIELD SALES AGENT/ CONCIERGE
EBG TICKETS & TOUR
11.2015 - 09.2018
- Assist with customer needs including sale of show tickets, reserving hotel rooms, dining or tour options.
- Provide complete and accurate information to guests on every telephone call.
- Consistently offer professional, friendly and engaging service.
CASHIER / CUSTOMER SERVICE / SALE REPRESENTATIVE
TIX 4 TONIGHT
10.2013 - 09.2015
- Knowledge of over 75+ Las Vegas shows, 55+ restaurants on the Las Vegas Strip.
- Help guest with questions and descriptions regarding shows, dining attractions and tours.
- Cash handling and dealing with guests from all over the World to experience the city that does not sleep, Las Vegas.
FRONT OFFICE SECRETARY
JB REALTY
05.2013 - 10.2014
- Answer phone calls, make appointments for house viewings, post rentals and houses for sale.
- Cash handling and rental payments.
- Faxing and scanning documents and payroll.
Education
Bartending Certificate -
San Francisco Bartending School
San Francisco, CA01-2005
High School Diploma - undefined
Sierra Adult School
Richmond, CA01-2003
Skills
- Fluent in English, Portuguese and Spanish
- Self Efficient
- Organizational strengths
- Problem-solving abilities
- Adaptable personality
- Experience with medical programs: Athena, Medstream, Amazing
- Fraud detection capabilities
- Deposit processing
- Cash handling expertise
- Adaptable to change
- Transaction processing accuracy
- Account maintenance
Contact Information
giginia121@gmail.com, (510) 417-9652
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Teller Associate
Caesars Entertainment
03.2025 - Current
MEDICAL ASSISTANT
NEVADA HEART & VASCULAR
10.2020 - 01.2025
BARTENDER/ BOX OFFICE AGENT
SAXE THEATER
12.2019 - Current
FIELD SALES AGENT/ CONCIERGE
EBG TICKETS & TOUR
11.2015 - 09.2018
CASHIER / CUSTOMER SERVICE / SALE REPRESENTATIVE
TIX 4 TONIGHT
10.2013 - 09.2015
FRONT OFFICE SECRETARY
JB REALTY
05.2013 - 10.2014
High School Diploma - undefined
Sierra Adult School
Bartending Certificate -
San Francisco Bartending School