Overview
Work History
Education
Skills
Timeline
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Sarah Ventura

Orlando,FL

Overview

5
5
years of professional experience

Work History

Teller Associate

Populus Group
Orlando, FL
09.2023 - Current
  • Consistently met or exceeded individual performance metrics set forth by management, contributing positively to overall branch success.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Accurately processed a high volume of foreign currency exchanges for customers, ensuring satisfaction with smooth transactions.
  • Ensured a seamless banking experience for customers through meticulous attention to detail when handling paperwork and account updates.

Loan Processing Manager

Instaloan
Miami, FL
01.2023 - 03.2023
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Supervised branch operations and made continuous improvements in each area.

Assistant Store Manager

Instaloan
Orlando FL
08.2022 - 12.2022
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.

Store Manager

Advance America Cash Advance
Orlando FL
08.2021 - 08.2022
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Executed wire transfers, stop payments and account transfers.

Assistant Teller Manager

CFSC
New York
10.2019 - 02.2021
  • Purchased and maintained office supply inventories while adhering to budgeting practices.
  • Executed wire transfers, stop payments and account transfers.
  • Promoted bank's products and services by consistently cross-selling to customers.
  • Examined tellers' reports of daily transactions for accuracy.

Education

Associate Of Business Administration -

Valencia College
Orlando, FL
07.2019

John Casablancas Modeling Center
Orlando, FL
07.2018

Skills

  • Loan Application Processing
  • Teller Transactions
  • Consumer Banking
  • Account Audits
  • Opening Accounts
  • Trust Funding
  • Excellent time management skills
  • Bilingual in Spanish/English
  • Customer Service

Timeline

Teller Associate

Populus Group
09.2023 - Current

Loan Processing Manager

Instaloan
01.2023 - 03.2023

Assistant Store Manager

Instaloan
08.2022 - 12.2022

Store Manager

Advance America Cash Advance
08.2021 - 08.2022

Assistant Teller Manager

CFSC
10.2019 - 02.2021

Associate Of Business Administration -

Valencia College

John Casablancas Modeling Center
Sarah Ventura