Rhya Jones
Atlanta,GA
Summary
Efficient dental billing professional with six years of experience. Productive and diligent with a passion for resolving patient accounts through attention to detail and problem-solving.
Overview
7
7
years of professional experience
Work History
Dental Insurance Coordinator
Peak Pediatric Dentistry
12.2016 - Current
- Improved patient satisfaction by efficiently managing dental insurance claims and coordinating with providers.
- Streamlined claim submission process for faster reimbursement and reduced claim denials.
- Maintained accurate records of patient treatments, billing information, and insurance details to ensure seamless communication between patients, providers, and insurers.
- Managed accounts receivable, decreasing outstanding balances through diligent follow-up with both patients and insurers.
- Served as a liaison between patients, dental providers, and insurance companies to resolve any discrepancies or misunderstandings regarding coverage or billing issues.
Office Manager
Aquatic Explorer Society
01.2018 - 11.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Dental Assistant -
Atlanta Dental Assistant School
Atlanta 12.2016
Skills
- Payment Processing
- Collections Processing
- Dentrix, Eaglesoft, and Curve dental proficient
- Navagating insurance portals to locate EOBs
- Knowledge of appling adjustments on insurance payments
- Proficient in working patient accounts
Timeline
Office Manager
Aquatic Explorer Society
01.2018 - 11.2022
Dental Insurance Coordinator
Peak Pediatric Dentistry
12.2016 - Current
Dental Assistant -
Atlanta Dental Assistant School
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