Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhys Strader

Panama,IL

Summary

Dynamic Service Manager with a proven track record at Pruitt Mechanical Services, excelling in team leadership and technical troubleshooting. Recognized for enhancing staff performance and morale, while implementing effective solutions to complex HVAC issues. Committed to fostering a positive work environment and driving continuous improvement in service delivery.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Service Manager

Pruitt Mechanical Services
01.2021 - Current
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.

HVAC Technician

Pruitt Mechanical Services
01.2020 - 01.2020
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.

Department Manager

Buchheit
01.2015 - 12.2019
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Floor Associate

Buchheits
01.2012 - 01.2016
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.

Education

Certificate of Technical Studies - HVAC

Ranken Technical
St Louis, MO

East Alton Wood River High School
Wood River, IL
05.2011

Skills

  • Positive attitude
  • Team leadership
  • Problem-solving
  • Critical thinking
  • Reliable and responsible
  • Trustworthy and honest
  • Workplace safety
  • Technical troubleshooting
  • Coaching and mentoring

Certification

Universal EPA certificated

Timeline

Service Manager

Pruitt Mechanical Services
01.2021 - Current

HVAC Technician

Pruitt Mechanical Services
01.2020 - 01.2020

Department Manager

Buchheit
01.2015 - 12.2019

Floor Associate

Buchheits
01.2012 - 01.2016

Certificate of Technical Studies - HVAC

Ranken Technical

East Alton Wood River High School

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