Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ria Aaron -Emmanuel
Open To Work

Ria Aaron -Emmanuel

Wheatley Heights ,NY

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Dental AssistantDental AssistantQuality Assurance Analyst

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Wheatley Heights , NY , USNew York
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork from home optionTeam Building / Company RetreatsPaid sick leave401k matchPersonal development programs

Summary

Dynamic Quality Assurance Lead at Mount Sinai Health System with a strong analytical mind and in-depth technical knowledge. Spearheaded continuous improvement initiatives, enhancing product quality and customer satisfaction. Mentored junior team members, fostering a culture of excellence while effectively managing test data and strategic decision-making to resolve complex QA challenges.

Overview

2019
2019
years of professional experience
1
1
Certification

Work History

Quality Assurance Lead

Mount Sinai Health System
  • Assisted in conducting routine inspections to ensure compliance with safety regulations.
  • Supported documentation of quality control procedures and test plans.
  • Contributed to identifying areas for improvement in product quality during assessment reviews.
  • Provided feedback on testing outcomes to enhance overall quality assurance practices.
  • Participated in team meetings to discuss challenges and propose solutions for quality improvements.
  • Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
  • Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
  • Improved customer satisfaction with high-quality products through meticulous QA processes.
  • Coached and motivated Number-person QA team to develop competencies.
  • Communicated directly with QA team to resolve user-reported problems and questions.

Dental Assistant

Barkoff Dental
2018 - 2020
  • Assisted in patient management and appointment scheduling to enhance clinic efficiency.
  • Prepared treatment rooms and sterilized instruments to ensure compliance with health regulations.
  • Supported dental procedures by providing chairside assistance and maintaining a sterile environment.
  • Educated patients on oral hygiene practices and post-treatment care for improved health outcomes.
  • Collaborated with dental team to streamline workflows, reducing patient wait times significantly.
  • Implemented inventory control measures, ensuring availability of dental supplies and tools at all times.

Dental Assistant

Penn Plaza Dental Center
03.2010 - 10.2018
  • Enhanced team collaboration by guiding new staff in understanding office protocols and equipment.

Dental Receptionist

Elson Lewis
2005 - 2008
  • Managed patient scheduling and appointment confirmations to optimize office workflow.
  • Assisted patients with insurance verification and billing inquiries to ensure accurate processing.
  • Coordinated communication between dental staff and patients to enhance service delivery.
  • Maintained patient records using electronic health record systems for accuracy and compliance.
  • Processed incoming calls, addressing inquiries promptly to support patient needs effectively.
  • Implemented office protocols to improve patient check-in procedures for enhanced efficiency.

Education

San Fernando Senior Comprehensive
Trinidad And Tobago

Surgical Technician

Servol
Trinidad, CO

Skills

  • Quality metrics analysis
  • In-depth technical knowledge
  • Strong analytical mind
  • Test data management
  • Continuous improvement mindset
  • Strategic Decision-making
  • Test environment setup

Certification

  • Epic Registration
  • Epic authorization and referrals
  • Genesys Training 2025
  • Professional Billing

Timeline

Dental Assistant

Penn Plaza Dental Center
03.2010 - 10.2018

Quality Assurance Lead

Mount Sinai Health System

Dental Assistant

Barkoff Dental
2018 - 2020

Dental Receptionist

Elson Lewis
2005 - 2008

San Fernando Senior Comprehensive

Surgical Technician

Servol

Similar Profiles

  • Cynthia John-OgamCynthia John-Ogam

    Registered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai HospitalRegistered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai Hospital

  • Osvaldo MezaOsvaldo Meza

    Revenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai HospitalRevenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai Hospital

  • Duckens LouisDuckens Louis

    Senior Application Support Specialist at The Mount Sinai Health SystemSenior Application Support Specialist at The Mount Sinai Health System

  • Nanziva SadiaNanziva Sadia

    Registered Nurse at Mount Sinai Health SystemRegistered Nurse at Mount Sinai Health System

  • Gabriel SatterwhiteGabriel Satterwhite

    Warehouse Associate at REVCO Electrical SupplyWarehouse Associate at REVCO Electrical Supply

CREATE PROFILE