Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riahna Tiggett

Philadelphia ,PA

Summary

Dynamic professional with a proven track record at Home Depot, excelling in customer service and problem-solving. Recognized for enhancing operational efficiency and fostering strong client relationships. Skilled in administrative support and team collaboration, I bring a reliable and adaptable approach to achieving organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Manager's Assistant

Home Depot
Philadelphia, PA
11.2024 - Current
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Point of Sale Associate

Target
Philadelphia, PA
03.2024 - 12.2025

Offered support in multiple activities.

Customer service

Daycare Counselor

Boys and Girls Club
Philadelphia, PA
01.2022 - 05.2023
  • Assisted with administrative tasks such as enrollment paperwork, billing, and parent communication to support the efficient operation of the daycare facility.
  • Collaborated with other staff members to develop curriculum that met the diverse needs of all children in care.
  • Participated in professional development workshops to stay up-to-date on industry trends and best practices for optimal childcare.
  • Implemented creative arts projects to encourage self-expression and enhance fine motor skills among children.
  • Supported individual child development through tailored educational activities and one-on-one attention.
  • Increased parent satisfaction with consistent communication regarding their child''s progress, needs, and achievements.
  • Assisted children with homework assignments, reinforcing concepts taught during school hours for better academic performance.

Education

Bachelor - Nursing

Morgan State University
Baltimore, MD

Skills

  • Customer service
  • Problem-solving
  • Reliability
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Workflow management
  • Adaptability
  • Administrative support
  • Professional demeanor
  • Event planning

Certification

PA Child Abuse Clearances

PA Criminal Clearances

Timeline

Sales Manager's Assistant

Home Depot
11.2024 - Current

Point of Sale Associate

Target
03.2024 - 12.2025

Daycare Counselor

Boys and Girls Club
01.2022 - 05.2023

Bachelor - Nursing

Morgan State University
Riahna Tiggett