Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riana McGlinn

Murray,KY

Summary

Detail-oriented and dependable professional recognized for exceptional accuracy and efficiency in high-pressure environments. Possesses a robust understanding of pharmacological principles and medication safety protocols, complemented by strong data entry and customer service skills. Committed to improving patient care while streamlining pharmacy operations for optimal performance. Proven ability to adapt quickly and contribute positively to team dynamics, ensuring a seamless workflow in all aspects of pharmacy practice.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
09.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Pharmacy Technician

Stotlar Drug Co & Gifts
05.2024 - 07.2024
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Kennel/Vet Assistant/Receptionist

Westside Veterinary Service
08.2022 - 04.2024
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.

Desk Clerk

Murray State University
08.2022 - 12.2022
  • Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Checked in and out designated equipment, keys, and supplies.
  • Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.

Education

Bachelor of Science - Agribusiness

Murray State University
Murray, KY
12-2025

Skills

  • Data entry
  • Problem-solving skills
  • HIPAA regulations
  • Insurance billing
  • Pharmacy and customer records management
  • Attention to detail

Certification

  • CPhT - Certified Pharmacy Technician, PTCB

Timeline

Certified Pharmacy Technician

Walmart
09.2024 - Current

Pharmacy Technician

Stotlar Drug Co & Gifts
05.2024 - 07.2024

Kennel/Vet Assistant/Receptionist

Westside Veterinary Service
08.2022 - 04.2024

Desk Clerk

Murray State University
08.2022 - 12.2022

Bachelor of Science - Agribusiness

Murray State University