Rianna Duran
Sterling,IL
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with accuracy.
Overview
4
4
years of professional experience
Work History
Secretary
301 Warehouse
10.2022 - Current
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system and enthusiastically greeted callers.
- Performed research to collect and record industry data.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Occasional Babysitter
Friends & Family
05.2019 - Current
- Provided safe transportation to and from school and extracurricular activities.
- Assisted children with homework assignments and special projects across different subjects.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated with parents about daily activities and behaviors.
Salesperson
H&M Clothing Store
09.2021 - 12.2021
- Increased sales and customer satisfaction through personalized servicing.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
Table Busser
The Factory Pub & Grub
06.2020 - 08.2020
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Reset and cleaned tables quickly to prepare for new customers.
- Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
Education
High School Diploma -
Sterling High School
Sterling, IL05.2021
No Degree - Psychology
Pasadena City College
Pasadena, CA05.2023
No Degree - Esthetics
La James International College
Davenport, IA09.2022
Skills
- Time Management
- Interpersonal Communication
- Problem-solving Abilities
- Learning/adaptability
- Collaboration
Timeline
Secretary
301 Warehouse
10.2022 - Current
Salesperson
H&M Clothing Store
09.2021 - 12.2021
Table Busser
The Factory Pub & Grub
06.2020 - 08.2020
Occasional Babysitter
Friends & Family
05.2019 - Current
High School Diploma -
Sterling High School
No Degree - Psychology
Pasadena City College
No Degree - Esthetics
La James International College
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