Rianna Patton

Work History

Colorado Dog Academy

09.2022 - Current

Developed and implemented enrichment plans to keep animals healthy and stimulated.
Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Fed, walked and bathed animals.
Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
Monitored animals for behavioral problems and signs of health issues.
Reset procedure rooms between appointments and disinfected equipment.
Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.

Petsmart

10.2020 - 09.2022

Reset procedure rooms between appointments and disinfected equipment.
Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
Documented animals' weight, size and condition in computer system for review by senior staff.
Identified issues, analyzed information and provided solutions to problems.
Exercised leadership capabilities by successfully motivating and inspiring others.
Adaptable and proficient in learning new concepts quickly and efficiently.

Walmart

04.2018 - 10.2020

Assisted in organizing and overseeing assignments to drive operational excellence.
Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Managed senior-level personnel working in marketing and sales capacities.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.