Ric Arner
Pembroke Pines,FL
Summary
Meticulous Patient Financial Services Representative skilled in billing accuracy and patient communication. Proven ability to solve problems and enhance Customer Service.
Overview
40
40
years of professional experience
Work History
Patient Financial Services Representative
Memorial Hospital Miramar
Miramar, Florida
12.2025 - Current
- Ensured accuracy in billing details through meticulous processing of patient financial information.
- Verified service charges and payments in collaboration with healthcare providers to ensure billing accuracy.
- Assisted patients with insurance inquiries, clarifying coverage options effectively.
- Educated patients on available payment plans and financial assistance programs to enhance understanding and access.
- Responded to patient inquiries via phone and in-person regarding billing issues.
- Organized patient accounts and financial interactions for efficient access and retrieval.
- Implemented standard procedures for handling confidential patient financial data.
Volunteer Coordinator
Memorial Hospital Miramar
Miramar, Florida
07.2024 - 12.2026
- Managed volunteer onboarding process, including background checks and orientation sessions.
- Coordinated volunteer schedules for various hospital departments and events.
- Communicated regularly with staff to identify volunteer needs and opportunities.
- Maintained accurate records of volunteer hours and activities for reporting purposes.
International Operations Manager
American Airlines
Miami, Florida
09.1986 - 11.2012
- Managed international logistics operations across multiple global regions.
- Oversaw compliance with international regulations and safety standards.
- Developed strategic partnerships with foreign vendors and service providers.
- Coordinated cross-functional teams to enhance operational efficiency and communication.
- Facilitated problem-solving sessions to address operational challenges effectively.
- Developed budgets for international projects taking into consideration currency exchange rates fluctuations.
Education
Bachelor of Arts - Behavioral Sciences
Hunter College
New York, NY06-1974
Skills
- Customer service
- Microsoft office
- Effective communication
- Conflict resolution
- Interpersonal skills
Timeline
Patient Financial Services Representative
Memorial Hospital Miramar
12.2025 - Current
Volunteer Coordinator
Memorial Hospital Miramar
07.2024 - 12.2026
International Operations Manager
American Airlines
09.1986 - 11.2012
Bachelor of Arts - Behavioral Sciences
Hunter College