RICARDO Alvarez
Henderson,NV
Summary
Dynamic Project Manager with a rich background in the event production industry, specializing in orchestrating remote and hybrid projects. Expert in steering cross-functional teams to execute innovative event solutions that exceed client expectations while upholding the highest standards of quality. Renowned for enhancing client retention through exemplary service and strategic communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
Encore Global
Las Vegas, USA
12.2021 - Current
- Develop and communicate comprehensive production plans, including technical schedules, labor requirements, sub-rental needs, and execution strategies, ensuring alignment among remote and onsite teams.
- Successfully managed events for prominent companies, including Hilton, Zillow, GameStop, Rubrik, MetLife, and Trimble Dimensions, contributing to a total profit of approximately $6 million for Encore.
- Foster strong client relationships, acting as a primary point of contact, and delivering outstanding customer service to enhance client retention and satisfaction.
- Manage real-time project adjustments, including schedule modifications, resource allocation, and team coordination, leveraging remote tools when necessary.
- Collaborate with regional leadership on project budgets, identifying cost-saving measures for the external workforce and equipment rentals.
- Oversee post-event processes, including invoicing and vendor payments, ensuring financial accuracy and timeliness.
- Ensure compliance with industry standards and best practices, maintaining technical and production quality.
- Drove continuous improvement of project delivery process by providing strong leadership.
Operations Technician
Encore Global
Las Vegas, USA
05.2015 - 12.2021
- Troubleshoot technical equipment and resolve potential malfunctions, minimizing disruptions during events.
- Delivered exceptional service as the primary client liaison during events, including high-profile, large-scale gatherings with thousands of attendees.
- Handled audio-visual arrangements for events at The Plaza Hotel, Trump Towers, andLake Las Vegas Resort among other locations.
Education
Bachelor of Arts - Humanities
Dowling College
05.2013
Skills
- Microsoft Office Suite
- Zoom
- Slack
- Trello
- Remote project management tools
- Strategic planning
- Budget management
- Stakeholder engagement
- Project tracking
- Workforce training
- Budgeting and forecasting
- Work flow planning
Certification
- Zoom
- Trello
- OSHA 10 and 30 General Industry Certifications
- Forklift Certification
- Management Certification
- Production 100 and 200 Certification
Languages
Spanish, Conversational
Languages
Spanish
Limited
References
References available upon request.
Timeline
Project Manager
Encore Global
12.2021 - Current
Operations Technician
Encore Global
05.2015 - 12.2021
- Zoom
- Trello
- OSHA 10 and 30 General Industry Certifications
- Forklift Certification
- Management Certification
- Production 100 and 200 Certification
Bachelor of Arts - Humanities
Dowling College
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