Ricardo Arreola
Brownsville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
STARBUCKS COFFEE COMPANY
03.2023 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Shift Supervisor
STARBUCKS COFFEE COMPANY
03.2019 - 03.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Collaborated with other leaders and executives to direct workflow and support operations.
Barista
STARBUCKS COFFEE COMPANY
09.2018 - 03.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Followed exact recipes for mixing and preparing beverage and food items.
Kitchen Line Cook
Jason's Deli
06.2017 - 09.2018
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked food temperature regularly to verify proper cooking and safety.
Education
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
Brownsville, TX06.2022
Associate of Arts - Criminal Justice
Texas Southmost College
Brownsville, TX12.2019
Skills
- Sales Expertise
- Manage Budgets
- Systems Analysis
- Leadership
- Goals and Performance
- Customer Service
Timeline
Assistant Store Manager
STARBUCKS COFFEE COMPANY
03.2023 - Current
Shift Supervisor
STARBUCKS COFFEE COMPANY
03.2019 - 03.2023
Barista
STARBUCKS COFFEE COMPANY
09.2018 - 03.2019
Kitchen Line Cook
Jason's Deli
06.2017 - 09.2018
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
Associate of Arts - Criminal Justice
Texas Southmost College
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