RICARDO BELTRAN
Premier CDJR
Jurupa Valley ,CA
2
Languages
1
Certification
4
years of professional experience
Achieved strong sales results through customer-focused outreach and closing skills.
Produced consistent self-directed performance in fast-paced sales environments.
Delivered responsive service across internet, phone, and walk-in channels.
Generated qualified interest through outbound cold-call activity.
Supported lease buyout processing with accurate, timely follow-through.
Converted walk-in customer visits into completed purchases.
Strengthened sales outcomes by closing deals with gross margin focus.
Contributed to team success through reliable turn-based collaboration.
Maintained smooth phone coverage and timely response to incoming calls.
Work History
Salesperson
10 Months- Exceed customer service expectations by maintaining high standards of communication, resulting in a 30% increase in customer retention
- Implemented new sales strategies that increased cross-sell of products by 40%
- Trained over 5 new Sales Associate reinforcing Franchise policies and enhancing overall service quality
- Created promotional campaigns that generated leads, resulting in increased sales.
- Generated content for website, blog posts, press releases and social media accounts.
- Cultivated and maintained relationships with clients and partners.
- Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities.
Internet Sales Manager
1 Year 1 Month- Supported branch sales growth by 7% through customer engagement and product promotion.
- Resolved customer concerns quickly and maintained high standard of service follow-up.
- Guided internet sales team in prospecting, negotiation, and deal closure.
- Built and applied online sales strategies to increase traffic and conversions.
Internet Sales Manager
1 Year 8 Months- Managed internet leads from initial inquiry through appointment setting and vehicle delivery.
- Trained sales staff on CRM follow-up, response timing, and lead conversion best practices.
- Coordinated online inventory presentation to support accurate pricing and vehicle availability.
- Streamlined email and phone communication for faster customer responses and stronger engagement.
- Qualified prospects using detailed needs analysis, trade-in review, and financing discussions.
- Oversaw desking support, quote preparation, and deal progression for dealership sales team.
Education
Diploma
Associate in Arts (A.A.) - BUSINESS
Skills
Led customer interactions to strengthen service quality.
Drove sales performance through consultative account support.
Maintained compliance with regulatory standards and internal policies.
Managed client accounts with consistent follow-up and retention focus.
Applied fraud controls to protect transactions and business assets.
Produced clear
detailed records for operational accuracy.
Used Microsoft Office applications to organize work and reporting.
Resolved issues through practical analysis and sound judgment.
Oversaw cash handling processes with accuracy and accountability.
Trained staff on procedures
service standards
and workflow expectations.
Directed social media marketing activity to support brand visibility.
Coordinated digital marketing efforts across online channels.
Built marketing campaigns aligned with business objectives.
Supervised staff operations to maintain productivity and service quality.
Personal Information
Title: CLIENT RELATIONSHIP CONSULTANT (BANKER)
Certification
Certified Bank Teller (CBT), American Bankers Association, Certified Financial Services Security Professional (CFSSP)
LANGUAGES
Spanish
Bilingual
Timeline
Salesperson
Premier CDJR
12.2025 - CurrentRead More
Internet Sales Manager
RIVERSIDE KIA
09.2024 - 10.2025Read More
Internet Sales Manager
Moss Brothers Toyota
11.2022 - 07.2024Read More
RCC
Associate in Arts (A.A.) from BUSINESS
Read More
LINCOLN HIGH
Diploma
Read More