Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Castaneda

Woodstock,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Shift Supervisor

Starbucks
01.2016 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Barista

Starbucks
04.2013 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

No Degree - Baking And Pastry Arts

McHenry County College
Crystal Lake, IL
06.2018

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Inventory control and record keeping
  • Operations Management

Languages

Spanish
Native or Bilingual

Timeline

Shift Supervisor

Starbucks
01.2016 - Current

Barista

Starbucks
04.2013 - Current

No Degree - Baking And Pastry Arts

McHenry County College

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Ricardo Castaneda