Ricardo Castro
Transporation Professional/Community Outreach
Newark,DE
Summary
Motivated Professional with over 24 years of experience in Transportation seeking to assist others to achieve full potential and overcome professional challenges utilizing interpersonal skills, problem-solving and time management skills, with a special emphasis on Re-Entry Programs.
Overview
12
12
years of professional experience
Work History
Mail Clerk
H & G Logistics
02.2024 - 04.2024
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Used automated mail processing equipment to sort and collate mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Demonstrated excellent attention to detail while inspecting packages for damage or improper labeling before sending them out for delivery.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
Transportation Specialist
Delaware Transit Corporation
12.2014 - 01.2019
- Coordinated cross-functional teams to streamline logistics processes for improved productivity.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Completed daily pre-trip inspections to ensure safe operation of bus, identifying potential issues before they became critical problems.
- Supported team members in maintaining a cohesive work environment through collaboration on tasks such as route planning or vehicle inspections.
- Reported any incidents or accidents promptly according to company protocols, assisting in investigations as needed.
- Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard bus.
- Assisted passengers with special needs, ensuring accessibility and convenience during their transit.
Behavioral Interventionist
John Whitehead Foundation
03.2012 - 12.2014
- Offered crisis counseling and intervention at school, home and in community to support student needs.
- Collaborated with multidisciplinary teams to develop comprehensive behavior support plans, resulting in improved student functioning.
- Designed engaging lessons that incorporated social-emotional learning components, increasing self-awareness and interpersonal competence among students.
- Improved behavioral outcomes by designing and implementing individualized intervention plans for students.
- Served as the lead resource for school personnel in addressing behavioral challenges, contributing to a supportive and collaborative educational community.
- Enhanced student engagement with evidence-based strategies such as Community-based Music and Sports Programs.
- Empowered families through ongoing communication and tailored guidance on effective behavioral interventions at home.
- Helped students build skills to navigate typical academic and social situations.
Education
Certification - Forklift Operation
Delaware Tech Community College
Dover 05.2001 -
Skills
Timeline
Mail Clerk
H & G Logistics
02.2024 - 04.2024
Transportation Specialist
Delaware Transit Corporation
12.2014 - 01.2019
Behavioral Interventionist
John Whitehead Foundation
03.2012 - 12.2014
Certification - Forklift Operation
Delaware Tech Community College
05.2001 -
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