Sales Associate
Metro by T-Mobile
- Company Overview: Originally MetroPCS
- Originally MetroPCS
Ricardo Cruz
Chicago,IL
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Work History
Crew Member
Dunkin Donuts
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Custodian
S&D Prime Maintenance
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Dishwasher & Line Cook
Earls Kitchen
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kitchen Helper
Cooper's Hawk
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
Line Cook
Beatrix
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Chef
Ascension St Mary Hospital
- For patients’ dietary needs
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Kitchen Manager
Chipotle
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Lawn Cutter
- For an Independent Contractor
- Consistently showcased attention to detail by meticulously inspecting all work before sending it on to the next stage of production.
Education
High School -
Skills
- Fluent in English and Spanish
- Collaborative Problem Solving
- Analytical Problem Solving
- Effective Communication
- Responsive to Change
- Effective Communication Skills
- Strong Work Ethic
- Customer service
Hobbies and Interests
- Guitarist
- Archery
- Competitive Esports
- Soccer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Metro by T-Mobile
Crew Member
Dunkin Donuts
Custodian
S&D Prime Maintenance
Dishwasher & Line Cook
Earls Kitchen
Kitchen Helper
Cooper's Hawk
Line Cook
Beatrix
Chef
Ascension St Mary Hospital
Kitchen Manager
Chipotle
Lawn Cutter
High School -
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