Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Flores

Houston,TX

Summary

Experienced Implementation Specialist Partner at Reynolds and Reynolds. Skilled in client training, software support, and project coordination. Strong communicator with a team-oriented mindset, dedicated to delivering customer-centered solutions. Continuously seeks opportunities to learn, grow, and tackle new challenges in support of team and business success.

Overview

6
6
years of professional experience

Work History

Implementation Specialist

Reynolds and Reynolds
02.2024 - Current
  • Led add-on installs and supported full conversions, ensuring successful transitions through tailored support.
  • Set up and lead meetings with dealership contacts to assess needs and align system configurations accordingly.
  • Create and deliver scheduled SIM-based training classes tailored to various employee roles and experience levels.
  • Demonstrate flexibility and adaptability in high-pressure, changing environments during live system installs.

Superintendent

Texas General Contractors
08.2023 - 02.2024
  • Coordinated materials and contractors across sites; ensured code compliance and project progress.
  • Responsible for assisting project managers in completing project activities on time and within project budget.
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.

Canon Sales Specialist

Best Buy
05.2019 - 06.2023
  • Delivered tailored product consultations and trained team members; consistently met sales targets.
  • Built relationships with customers using interpersonal and selling skills, to drive profitable growth and achieve team/individual goals.

Education

Bachelor's - Business Management and Administration

Houston Christian University
Houston, TX

Skills

  • Sales
  • Software Training
  • Project Coordination
  • Conflict Resolution
  • Business Analysis
  • Client Communication
  • Adaptability
  • Team Collaboration
  • Resource management planning

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Implementation Specialist

Reynolds and Reynolds
02.2024 - Current

Superintendent

Texas General Contractors
08.2023 - 02.2024

Canon Sales Specialist

Best Buy
05.2019 - 06.2023

Bachelor's - Business Management and Administration

Houston Christian University

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