Ricardo Garcia
Merchandise Reception Manager
Summary
Highly responsible and punctual professional with solid experience in merchandise and operations management in a supermarket butcher shop. Responsible for opening and preparing the work area, ensuring the safe and efficient operation of the machines. Expert in receiving, verifying and organizing merchandise, ensuring that they are maintained in optimal temperature and quality conditions. Innovative in implementing visually appealing display strategies that increase sales and improve customer experience. Meticulous in reviewing invoices to ensure accuracy in collections. Recognized for providing exceptional customer service and the ability to optimize processes to improve operational efficiency. Passionate about applying my organizational and customer service skills in a merchandiser role, contributing to the success and growth of the store.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Meat Department Clerk
Keyword Supermarket
09.2023 - Current
- Managed inventory levels through proper ordering and rotation practices, minimizing waste and optimizing freshness.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Trained new staff members on proper sanitation procedures and customer service skills, resulting in an efficient and cohesive team environment.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
- Consistently met departmental objectives regarding labor costs as well as profit margins by closely monitoring operational efficiency.
- Contributed to the achievement of sales goals through effective merchandising strategies that drew attention to featured items or promotions.
- Prepared attractive displays that showcased the variety of meats available, encouraging customers to try new products.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Assisted customers with special requests and orders, leading to increased sales and repeat business.
- Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
Education
Technological Institute of Las Americas
Dominican Republic, Santo Domingo 05.2001 -
Skills
Customer Service
Inventory Management
Product display
Safety awareness
Waste Reduction
Merchandise Stocking
Stock Rotation
Merchandising Techniques
Truck unloading
Calculating Bills
Stocking and Replenishment
Order Taking
Phone orders
Multitasking
Data Entry
Quality Assessment
Timeline
Meat Department Clerk
Keyword Supermarket
09.2023 - Current
Technological Institute of Las Americas
05.2001 -
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