Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Garcia

Miami

Summary

Dynamic owner and technician with a proven track record at Rgg Appliance Services LLC, excelling in small business operations and staff management. Enhanced customer satisfaction through exceptional service and efficient processes, achieving high repair success rates. Strong communicator skilled in troubleshooting and maintaining a wide range of appliances.

Overview

20
20
years of professional experience

Work History

Owner/Technician

Rgg Appliance Services LLC
01.2019 - Current
  • Manage day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Repair or Replace various types of appliances such as Gas and Electric Dryers, Stoves, Dishwashers Washing machines and Refrigerators

Repair Technician

Service America
01.2012 - 12.2018
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Repaired and maintained wide range of small and large appliances successfully.
  • Completed all repair and maintenance activities promptly and to high quality standards.

Cooking Technician

Sears
02.2006 - 12.2012
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Education

Appliance Repair - Appliance Repair

Penn Foster Career School
Scranton, PA
11-2008

Skills

  • Small business operations
  • Verbal and written communication
  • Business management
  • Staff management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Owner/Technician

Rgg Appliance Services LLC
01.2019 - Current

Repair Technician

Service America
01.2012 - 12.2018

Cooking Technician

Sears
02.2006 - 12.2012

Appliance Repair - Appliance Repair

Penn Foster Career School

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