Ricardo Garcia
San Antonio,TX
Summary
Results-driven professional with Masters in Business Administration and a Bachelor’s in Business Marketing, backed by 12+ years of progressive leadership experience in operations and sales. Proven track record in optimizing processes, building high-performing teams, driving revenue growth, and fostering organizational culture. Excel in strategic relationship building, contract negotiation, and delivering exceptional customer experiences.
Overview
12
12
years of professional experience
Work History
Account Executive
Enterprise Holdings Inc.
San Antonio, TX
09.2021 - Current
- 64 partnerships started with an average 19.6% ROI for organization compared to12.9% company average.
- 98.4% Account Retention with a 96% Customer Service Score.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure mutually beneficial outcomes for the company and clients.
- Maintained accurate records of all sales activities using CRM software systems.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Area Manager
Enterprise Holdings Inc., Rent-A-Car
San Antonio, TX
07.2014 - 08.2021
- Averaged 7.4% growth YOY during tenure.
- 12% Increase in Market share at measured area (Airport) to 67%.
- Directed daily operations of the branches, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Organized professional development programs for employees at all levels of the organization.
Education
MBA - Business Administration And Management
Texas A&M University - Kingsville
Kingsville, TX12.2021
Bachelor of Arts - Business Marketing
University of Texas - Rio Grande Valley
Edinburg, TX07.2014
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Contract negotiation
- Customer Service Excellence
Timeline
Account Executive
Enterprise Holdings Inc.
09.2021 - Current
Area Manager
Enterprise Holdings Inc., Rent-A-Car
07.2014 - 08.2021
Bachelor of Arts - Business Marketing
University of Texas - Rio Grande Valley
MBA - Business Administration And Management
Texas A&M University - Kingsville