Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricardo Gutierrez-Flores

Information Security Analyst
Melrose Park,IL

Summary

Results-driven professional with 10 years in pest management, known for reducing infestations and implementing cost-saving measures. Transitioning to Information Security with Google Cybersecurity and CompTIA Security+ certifications, actively pursuing CompTIA CySa+. Strong analytical, problem-solving, and communication skills. Eager for entry-level Information Security opportunities.

Overview

11
11
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Pest Management Specialist IV

Rentokil Teminix
10.2014 - Current
  • Successfully managed diverse pest infestations with scalable solutions in two multi-billion dollar hospitals in Greater Chicago.
  • Developed strong managerial skills as my organization's sole point of contact, delivering pest mitigation services and valuable administrative guidance to hospitals.
  • Provided pest trend analysis reports for hospital administrators, highlighting key risk indicators to promote pest-free environment.
  • Developed comprehensive integrated pest management solutions and conducted thorough root cause analyses, reducing pest activity by 45% since account acquisition.
  • Identified infestation sources by assessing structural damage and cleanliness. Managed safe application of chemicals and treatments to control pests in critical hospital environments.
  • Managed monthly inventory, achieving 2% cost reduction monthly. Conducted routine inspections on fleet vehicles, equipment, and pest control products to ensure regulatory compliance, maintaining detailed records.
  • Enhanced skillset through training programs. Consistently exceeded sales targets by 5% over the past three years, earning recognition as top performer.

Maintenance Lead

Super 8 Hotels (Prospect Heights, IL)
06.2013 - 10.2014
  • Developed, implemented, and evaluated maintenance policies & procedures.
  • Prioritized all maintenance for hotel campus based on severity, guest accommodations, and executive roadmap.
  • Tracked and monitored all maintenance and repairs ensuring all were completed within budget & schedule
  • Performed audits to certify all work met quality & operational standards
  • Worked closely with management team, and hotel staff, providing a safe and clean environment for guests & visitors.
  • Implemented preventive maintenance program, reducing equipment downtime by 5%

Education

Associate of Arts - Digital Arts

Triton College
05.2001 -

Skills

  • Operating Systems: Proficient in Windows Server, Linux, and macOS

  • Programming: Basic knowledge of Python and Bash scripting

  • Software: Familiar with Splunk, mySQL, Wireshark, and tcpdump for network analysis and monitoring

  • Home Lab: Maintain and utilize a home lab environment to enhance practical skills and knowledge in cybersecurity and network administration

Certification

Google Cybersecurity Certification

Timeline

CompTIA Security+ Certified

06-2024

Google Cybersecurity Certification

03-2024

IDPH Structural Pest Control Technician Certification

11-2021

Pest Management Specialist IV

Rentokil Teminix
10.2014 - Current

Maintenance Lead

Super 8 Hotels (Prospect Heights, IL)
06.2013 - 10.2014

Associate of Arts - Digital Arts

Triton College
05.2001 -

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Ricardo Gutierrez-FloresInformation Security Analyst