RICARDO JIMENEZ
MEMO PARIS
Pembroke Pines,FL
2
Languages
5
years of professional experience
Results-driven Sales Specialist with four years of experience in driving revenue and managing retail accounts for luxury fragrance brands. Expertise in training teams, building VIP client relationships, and executing multi-city sales events. Focused on enhancing brand visibility and customer engagement through innovative strategies and exceptional service.
Work History
Brand Ambassador & Regional Specialist
1 Year 8 Months- Sales & Event Execution: Drive retail sales volume and manage high-profile brand activations for key department store accounts across Florida, focusing on Neiman Marcus Coral Gables and Bloomingdale's Aventura.
- Led product knowledge seminars and onboarded counter staff on brand standards across regional hubs, enhancing staff expertise and brand representation.
- Managed inventory tracking, visual merchandising guidelines, and local client outreach to ensure optimal brand placement and visibility on the sales floor.
Brand Ambassador & Product Specialist
1 Year- Counter Management: Managed high-end retail counters and fragrance consultations to enhance daily sales and elevate brand visibility within major department stores.
- Special Event Management: Organized and executed exclusive trunk shows and private client events to drive account revenue during key seasonal retail cycles.
- Client Relationship Building: Established personal database of local VIP clients, fostering repeat business and reinforcing brand loyalty across South Florida.
Brand Ambassador
2 Years 8 Months- Exceeded monthly sales goals through personalized, high-end fragrance consultations and compelling counter presentations.
- Built reliable local client book by developing strong customer relationships, leading to high repeat purchase rates across regional retail locations.
- Presented fragrance collections with tailored storytelling to drive customer engagement and product discovery.
- Demonstrated scent families, notes, and layering techniques to support confident client selection.
- Maintained luxury brand standards across counter presentation, samples, and client interactions.
Mobile Expert Sales Representative
1 Year 10 Months- Customer Acquisition: Achieved top-tier performance rankings through direct sales execution, account upgrades, and mobile data service plan activations.
- Bilingual Client Service: Managed diverse local client book by resolving complex billing issues and facilitating technical package sales in both English and Spanish.
- Assessed customer needs and recommended wireless devices, plans, and accessories aligned with usage requirements.
- Demonstrated smartphones, tablets, and connected devices, explaining features, setup, and optimization.
- Resolved billing, activation, and device troubleshooting issues using retail support systems and account tools.
Education
Bachelor of Science - Hospitality Management
Associate in Arts - Business Administration
Skills
Luxury Retail Sales
Client Relationship Management
VIP Clienteling
Sales Strategy
Event Planning
Staff Training
Product Education
Visual Merchandising
Account Management
Personal Information
Title: Fluent Bilingual: English & Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Brand Ambassador & Regional Specialist
MEMO PARIS
02.2025 - CurrentRead More
Brand Ambassador & Product Specialist
THE HARMONIST
01.2025 - 01.2026Read More
Brand Ambassador
INITIO PARFUMS PRIVÉS
05.2022 - 01.2025Read More
Mobile Expert Sales Representative
T-MOBILE
02.2022 - 12.2023Read More
Florida International University
Bachelor of Science from Hospitality Management
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Miami Dade College
Associate in Arts from Business Administration
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