Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Lazalde

San Antonio

Summary

Dynamic professional with over fifteen years of experience in the service and construction industry. Gained exceptional customer service skills, honed at Marriott International, Inc. Helped lead my team with my ability to adapt under pressure. Proven ability to enhance guest engagement and streamline operations through effective multitasking and teamwork. Recognized for mentoring new employees and ensuring a memorable guest experience.

Overview

20
20
years of professional experience

Work History

Server

Marriott International, Inc.
12.2009 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experience.
  • Assumed leadership responsibilities by mentoring new employees.

Sheetrock Hanger

Candelerio’s Drywall
03.2005 - 12.2009
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experience.
  • Assumed leadership responsibilities by mentoring new employees.

Education

High School Diploma -

Resolute Academy
11.2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Professional appearance

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Marriott International, Inc.
12.2009 - Current

Sheetrock Hanger

Candelerio’s Drywall
03.2005 - 12.2009

High School Diploma -

Resolute Academy

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Ricardo Lazalde